Working Hard

Topics: Manx Telecom, Telefónica Europe, Telefónica Pages: 4 (771 words) Published: June 20, 2013
ASHLEY MANDLA KUMALO

28 Portland Rd Ashford Middlesex TW15 3BT
Mob: 07535980444
Email: ashleykumalo@gmail.com
DOB: 23rd May 1990

PERSONAL PROFILE
I am a young enthusiastic individual who is self motivated, goal orientated and tackles challenges head on. My employment experience at both Carphone Warehouse and Telefonica O2 UK Ltd has helped me develop a high level of confidence and the ability to create a friendly but professional rapport with customers/clients. As well as help me grasp the techniques and interpersonal skills required to work in a sales and high pressure environment which has turned me into a good team player. I consider myself a quick learner and find it easy to adapt to new environments. I pride myself on personal appearance and always strive to look my best. I currently hold a full UK driving licence.

EDUCATION

2001 – 2006Isleworth & Syon Sports College

10 GCSE’s Including English Literature & Language (C C)

2006 – 2009 Brooklands College Ashford Campus

A level in English Literature (C) and Media Studies (E)

EMPLOYMENT HISTORY

2008 – 2010Carphone Warehouse

Duties include
• Ensuring that at beginning the day you are fully briefed on what was required from you on the day • Selling to customers correctly and selling insurance to an FSA satisfactory standard • Administration work such as mandatory stock check at end of day and delivery stock check when receiving the afternoon delivery • Checking intranet site and emails for latest offers and important information

Skills Gained
• FSA compliant
• Working towards a weekly and monthly target based on notional margin made for the company by individual and sales team • Being able to pitch a product to customers in a unique manner which would appeal to each individual customers needs. • Knowing how to close down a sale

• Clearly explaining terms and conditions of a legally...
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