Workflow Quality Improvement

The goal of this project is to identify areas of improvement at the University of Kentucky’s Markey Cancer Center’s Comprehensive Breast Care Center (CBCC) on managed quality workflow. The CBCC ultimately aspires to provide breast care patients with reduced procedure times, and transparent cohesive patient location. This project will display an overview of the process; the communication difficulties, challenges faced with morale, and provided recommendations for improvement. The information collected resulted in several recommendations, the implementation of a moral committee, another was the implementation of a new patient tracking system. These outlined improvements should vastly increase clinical operations but as well as patient-centered
The different ways to look at workflow efficiency, would be though the view of patient wait times. New system implementation, as well as new equipment which helps in procedure processes. A study was completed that discussed Clinical Workflow Efficiency stated how “Traditional strategies to manage workflow complexity are based on measuring the gaps between workflows defined by HCO administrators and the actual processes followed by staff in the clinic. However, existing methods tend to neglect the influences of EMR systems on the utilization of workflows, which could be leveraged to optimize workflow.” (Chen, 2015
Debbie (2017) said the AhiQa is one of those systems that is better than Sunrise Clinical Management (SCM) which is what current smaller clinic are using because of it real time tracking and customized reporting function.” With these customizable reporting options, you can pin-point multiple inefficiency with in workflow on a real-time basis.
It is the understanding that having updated technological equipment also improves efficiency workflow. Ashley (2017) recognized this in her capital request for Hologic’s Trident Specimen Radiography System she cites Hologic in saying “Its high image quality, combined with easy-to-use software, offers reduced procedure steps and improved workflow.”
Hurdles of Implementation The transitioning from Sunrise Clinical Management (SCM) to AhiQa systems will be a challenge that would require staff, nurses, and radiology tech work. The implementation to AhiQa systems requires full clinic training. It is understood that, to see the effects of efficiency workflow patterns have to change. The shift in programs requires update of software, standards, and practices.