Work Life Balance
lA Study into Work Life balance of the Employees at “XYZ Private Limited” | | | By G.P. Kariyawasam | |
1.0. Introduction
Mobile telecommunication industry is one of the most competitive industries in Sri Lanka at present. XYZ Ltd who has been the first ever mobile telecommunication license obtainer of Sri Lanka who has started its operations in year 1987 became a long journey with major differentiations for past period of time.
Eventually competing with another four mobile operators and three fixed line telecommunication operators and with a recent brand change to ......... Pvt Ltd the organization with the backing of Telecom giant .......U.A.E is trying to achieve the no 1 position in the mobile telecommunication industry in near future.
As an organization who believes that the employees are the most valuable asset of the organization it concerns the well being of its employees while getting the maximum out of them.
To achieve the organizational objectives in this competitive world of market employees have a major responsibility. In order to achieve them Managers expect more work related involvement from their employees. While achieving the “more” to fulfill the expectations of Managers will it damage the lives of their employees or does the employees willingly get the burden of more work….. Can’t we take the positive side of it as work- life balance improvements of employees can increase their productivity?
The Organization consists of 24 hour Call Centre, Customer Care Centers, Billing, Credit and Collection department, a comprehensive Sales and Marketing channel and a reliable technical team with administrative staff such as Finance, Procurement, HR and etc.
The nature of the business of the organization leads its employees to work stretch hours, night work and on call duty as per each job function.
Employee opinion survey results for past two years show that there is a demand for work life balance of its
1.0. Introduction
Mobile telecommunication industry is one of the most competitive industries in Sri Lanka at present. XYZ Ltd who has been the first ever mobile telecommunication license obtainer of Sri Lanka who has started its operations in year 1987 became a long journey with major differentiations for past period of time.
Eventually competing with another four mobile operators and three fixed line telecommunication operators and with a recent brand change to ......... Pvt Ltd the organization with the backing of Telecom giant .......U.A.E is trying to achieve the no 1 position in the mobile telecommunication industry in near future.
As an organization who believes that the employees are the most valuable asset of the organization it concerns the well being of its employees while getting the maximum out of them.
To achieve the organizational objectives in this competitive world of market employees have a major responsibility. In order to achieve them Managers expect more work related involvement from their employees. While achieving the “more” to fulfill the expectations of Managers will it damage the lives of their employees or does the employees willingly get the burden of more work….. Can’t we take the positive side of it as work- life balance improvements of employees can increase their productivity?
The Organization consists of 24 hour Call Centre, Customer Care Centers, Billing, Credit and Collection department, a comprehensive Sales and Marketing channel and a reliable technical team with administrative staff such as Finance, Procurement, HR and etc.
The nature of the business of the organization leads its employees to work stretch hours, night work and on call duty as per each job function.
Employee opinion survey results for past two years show that there is a demand for work life balance of its
References: Chick E. D.(2004). Fundamentals of Work-Life Balance. USA. Clutterbuck, D. (2003). Managing the Work-Life Balance. London Harvard Business School Press (1980). Harvard Business Review on Work and Life Balance in USA: Harvard Business School Press Lewis, S. & Lewis, J.(1996) The work-family challenge: rethinking employment(2nd ed.).London Nancy, Lockwood, Work/life balance: challenges and solutions - 2003 Research Quarterly Web. June, 2003 < http://findarticles.com/p/articles/mi_m3495/is_6_48/ai_102946878/pg_2/>