Why a Knowledge Audit is an Important First Step in Knowledge Management

Pages: 7 (2103 words) Published: October 27, 2014
Introduction to the Report stating why a K-Audit is an important first step in KM:

Undertaking a knowledge management audit is the first step in a Knowledge Management (KM) Strategy. It helps an organization realize its organizational KM practices and activities, build on what’s working and identify areas for improvement.

According to Clobridge Consulting, the purpose of a knowledge audit is: •To develop a clear picture of how an organization manages its information and knowledge assets •Understand and document how individuals within an organization share knowledge •Understand motivations and incentives for knowledge exchange •Identify elements of organizational culture and organizational learning that are tied to knowledge management •Identify current successes, best practices, and cultural behaviors that can be built upon •Identify key areas for bottlenecks, redundancies, missed opportunities and areas of concern

Specifically identify an organization or organizational unit.

Washington Metro Area Transit Authority (WMATA) commonly known as Metro provides rail, bus and paratransit service to a 1,500 square mile area in the Washington metropolitan area, including Washington DC, Maryland and Virginia. The 117 mile metrorail system is the nation’s second busiest (after New York). The vision for the transit system was first laid out in November of 1962, when the then NCTA submitted its Transit Development Program to President Kennedy, proposing an 83 mile, 65 station rapid rail system. The transit system was officially created by an interstate compact in 1967 to plan, develop, build, finance and operate regional transportation system in the nation’s capital area. Construction on the metro began in 1969 and in March 1976 the first phase of metrorail began operating. The first line – Red line began operating with 5 stations (Rhode Island Avenue to Farragut North). In July of 1977 the Blue line began operating with 18 stations over 12 miles from National Airport to Stadium Armory. In November of 1978 the Orange began operating and in 1983 the Yellow line began operating from Gallery Place China town to National Airport. In 1991 the green line began operating. Over its 48 years of existence the transit system has expanded on its 5 signature lines (Red, Blue, Orange, Yellow and Green), serving 91 stations covering 117 miles of track.

After 48 years of service, there remained a vital corridor within the Washington metropolitan area that didn’t benefit much from the transit system – the Dulles/Tysons Corner corridor. After 23 years since the opening of Metro’s fifth station the Green line, on July 25, 2014 Metro unveiled its newest addition following the completion of the first phase of the Silver line operating 5 new stations (McLean, Tysons Corner, Greensboro, Spring Hill and Wiehle-Reston East). Work on the second phase has already begun to cover 6 additional stations up to Dulles International Airport, to cover a total of 11 stations and 23.1 miles of track. The Silver line has by no means been a huge undertaking for the transit system. The new rail line is the largest expansion of Metrorail — and the first time a new color has been added to the Metro map since the Green Line opened in 1991 according to the Metro Press Release. The Silver line has a national significance, well positioned along the Dulles corridor, a dynamic and rapidly growing activity area including Tysons Corner (Virginia’s largest employment area) the Reston-Herndon area, (Virginia’s second largest employment area) and Dulles International Airport and emerging eastern Loudon County area. It is considered one of the largest capital construction projects in the United States.

K-mapping

K-mapping is a range of strategies and practices used in an organization to identify, create, represent, distribute and enable adoption of insights and experiences.

Since the inception of the transit system back in 1962, its mission has been to...

References: https://learn.umuc.edu/d2l/le/content/27973/viewContent/1258191/View
https://learn.umuc.edu/d2l/le/content/27973/viewContent/1258187/View
https://learn.umuc.edu/d2l/le/content/27973/viewContent/1258188/View
Liebowitz (2000), The Knowledge Audit
http://clobridgeconsulting.com/knowledge-management/knowledge-audits/
http://www.wmata.com/about_metro/news/PressReleaseDetail.cfm?ReleaseID=5749
Robert, T. (9). Mapping out a vision for Metro line to Dulles Airport. Washington Post, The.
Lori, A. (0012, June), Metro Safety motivated change in Silver line. Washington Post, The.
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