Whole Foods Job Structure

Pages: 8 (2496 words) Published: July 17, 2011
Whole Foods Job Structure

Evaluation of Jobs and Job Structure at Whole Foods
When beginning the evaluation process for Whole Foods it becomes essential to first look into the culture of Whole Foods. Whole Foods breaks down the store operations into “teams” and these teams are grouped by which departments the team members work. These teams aren’t just a result of the departments that exist within all retail markets, rather each team member is responsible for ensuring that the operation of the team runs smoothly and is profitable to not only the team but also the store, the organization, and the community it operates within. Each team functions on its own and as a part of the bigger team, which is the store. At the store level Whole Foods has the following store teams: 1. Bakery

2. Customer Service: cashiers and concierge
3. Facilities: store maintenance and janitorial staff
4. Floral
5. Grocery: dairy, frozen prepackaged foods, dry goods
6. Meat
7. Prepared Foods: deli
8. Produce: fruits and vegetables
9. Seafood
10. Specialty: cheese, alcohol, and may include coffee, chocolate and charcuterie 11. Whole Body: health and wellness products (Whole Foods, 2011). They also have the following team members:

1. Store Team Leaders
2. Associate Store Team Leaders
3. Specialized Store Support – office positions (human resources, accounting, IT) 4. Department Team Leaders
5. Associate Team Leaders
6. Specialized Team Members – receiving, supervisors, chefs, estheticians, buyers 7. Team Members (Whole Foods, 2011)
Determination of the job titles based upon the information supplied is as follows: 1. Job A – Prepared Foods Team Member, Customer Service Clerk 2. Job B – Customer Service Team Member, Cashier

3. Job C – Prepared Foods Department Team Leader
4. Job D – Prepared Foods Specialized Team Member, Night Supervisor 5. Job E – Prepared Foods Team Member, Kitchen Helper
6. Job F – Grocery Team, Supervisor Receiving/Sales Floor Stocking 7. Job G – Prepared Foods Associate Team Leader
8. Job H – Associate Store Team Leader
9. Job I – Grocery Team Member, Receiving/Sales Floor Stocking Clerk Based upon Whole Foods’ teams and team member roles, within each store multiple teams exist and these teams are grouped by department and by the team’s interaction within the store (teams who are support based as opposed to those who are customer service based). Please see below:

Within the individual stores there will be a store team leader who is supported by multiple associate store team leaders. The associate team leaders will fluctuate according to the needs of the individual stores and the number of stores that the store team leader is responsible for. Following this, each store will have their own specialized store support staff, these individuals may also assist the store team leader and associate store team leaders at multiple stores as the need arises. Within each store there will be multiple teams and the head of each team is a department team leader. Each team operates as a whole unit within the store and beyond the department team leader there will be multiple associate team leaders, multiple specialized team members that will vary by the needs of the team, and multiple team members which will also vary by the needs of the team. Process, Techniques, and Factors

When determining the job structure within Whole Foods the first task to undertake is determine what the actual role of the team member is within the team. Team establishment is relatively easy because each job description provided actually states which team the member will function on at Whole Foods. Furthermore at Whole Foods there will be team members that cross over and function within other teams out of necessity. For example: Customer Service is a team on its own but within the Prepared Foods team there may be a need for a cashier off of the Customer Service team, so...
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