What a resume should look like

Topics: Technical support, Customer service, Customer Pages: 2 (208 words) Published: December 8, 2014

RA'JHAUN HAWTHORNE
Hartland, Priory, Priory, St.Ann | (H) 18769722332 | (C) 18762813657 | rajhaunh@outlook.com

Professional Summary

Customer Service Agent with technical and troubleshooting repair expertise. Team player who is flexible, reliable and adaptable to dynamic environments. I am proficient in supporting hardware and software issues for computer systems. Specializes in troubleshooting. Technical Customer Service Agent with the capacity to quickly learn and synthesize new networking technologies.

Skills

Analytical and critical thinker
Fast learner
Adobe and Adobe Flash proficiency
Proficient in Norton Antivirus software

Work History

Tour Guide
Chukka Cranbrook – Landovery, St.Ann
Was a summer job under the Tourist Product Development Company. 

Customer Service Representitive
Jamaica Culture Development Commission – Winsor Rd, St.Anns Bay, St. Ann

Provided base level IT support to non-technical personnel within the business. Managed call flow and responded to technical support needs of customers. This also was a summer Job

Education

Level 2 IVQ Diploma in IT Systems Support (City & Guilds): Information Technology2013Browns Town Community College ( Technical Campus) - Bridge Water, Discovery Bay, St.Ann CXC Passes: Mathematics (3) English (2) Social Studies (2) Building Technology (1) Electrical (2) Technical Drawing (3) Information Technology (2)2012York Castle High School - Browns Town, St.Ann

Additional Information

INTERESTS

Im an all_ rounder in sports, good at all.

Specializes in Football and Track and Field
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