What should you do if you suspect abuse.
If a person does not tell you but you suspect that they are being abused, you need to tell your manager You may want to talk to the person before you contact the relevent authorities. If you do this, bring the subject up sensitively by letting the person know that you are concerned about them and want to support them. Listen to them without being impatient or critical of them or their actions. Letting them talk and share their concerns is very important as it helps them to break the silence and know that they are not on their own. Getting involved does not mean that you have to solve the situation. It can be very difficult supporting someone who is being abused as they may not make the decisions that you think they should. It is important that they make the decisions, not you or anyone else, unless the person does not have the mental capacity to do so, in which case you must act in their best interests. Your support will be important to them as they may have very little confidence and poor self esteem as a result of the abuse. Do not put yourself at risk. Always contact the appropriate person if you are concerned for the person’s immediate safety or if they in immediate danger but you are concerned about them.
What should you do if an individual tells you they have been abused?
When abuse has taken place you should stay calm and remain none judgmental. Put your own feelings aside and try and not communicate shock, disgust embarrassment or disbelief. You should also be supportive and stay close to the alleged victim immediately after the disclosure to provide some sense of physical security. Assure the individual that they did the rite thing by telling you about what happened. Never tell the alleged victim that you do believe them and ensure the individuals safety. Ensure that the alleged abuser does not have access to the victim and assure the victim will stand by them in the process of getting help....
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