When looking at what makes up a team, there are different qualities that it has that make it a team. Google’s HR group lacks some of these qualities. Katzenbach and Smith define a team as “a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable.” (Kreitner, 2013 p.300). Looking at Google’s HR group, it is split up into three different groups. The first of the groups are employees that have HR backgrounds. They have expertise in client relations, employment law and compensation and benefits. The second group has little to no human resource experience. They were recruited from strategic consulting firms or Google line functions such as engineering or sales. They have very good problem solving skills and knowledge of how everything outside of HR works. The third group is a workforce analytics group. This group is made up of people who hold doctorates in statistics, finance, organizational psychology and other areas (Kreitner, 2013 p.326). A key to a group becoming a team is that it needs to be able to work together and have a collective goal. Google’s HR group works as three separate groups that all have different goals and have a different purpose. For this group to become a true team, these separate groups should have much more interaction and become one group that is committed to one common purpose (Kreitner, 2013 p.300-301). Throughout a group, different people hold different responsibilities. Sometimes a task that someone needs to complete relies on the work of others. This happens a lot in teams where many people have to work together towards the same goal to create an end product. Everyone that is in this team needs to be able to trust each other and trust that they will take care of their part so the team can move forward. Without trust in the team, the team will not function the way that it should. In Google’s HR group,...
Citations: Kreitner, R., & Kinicki, A. (2013). Organizational behavior. (10th ed.). New York, NY:
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