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What Are Nordstrom's Competitors

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What Are Nordstrom's Competitors
How Nordstrom Bests Its Retail Rivals The family run Nordstrom’s opened it’s 43rd new department store since they regained control in 2000. Nordstrom gained a 12% in this past year to a $9.7 billion dollar high. Nordstrom also gained market share while Neiman Marcus and Saks have been slowed by the recession. Nordstrom has expanded in the US and abroad to Canada, but have decided not to franchise their retail outlets abroad. Nordstrom’s success has been attributed to making customer service the primary focus of operations. Nordstrom’s has lead the way in high level customer service and consistently ranks in the top 3 on Luxury institute surveys that measure customer service. Nordstrom’s retail stores are set up into lifestyle sections,

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