Well Written Payment Policy Case Study

The office should have a well-written payment policy because financial matter should be clear and specific. If the office does not have a payment policy, the patient can think that she/he pays unfairly and some patient might not want to pay. Therefore, the patients should be explained well about the payment policy. The staffs should also be familiar with the payment policy because they should be able to answer the patients's questions. The consequences of unclear policy can impact the office financial.