Week 4 Assignment 2
HRM 530: Strategic Human Resource Management
Professor Kenneth Lewis
July 19, 2015
Job Analysis/Job Description This paper will look at the Job Analysis and Job descriptions of the franchise stores Subway. The author will make a comparison of Subway’s job positions and performing a job analysis of each position. There will be a description of collecting the information of the job analysis. The author will also create a job description from the job analysis, and the justification of why that job analysis and job description are in compliance with state and federal regulations.
Job Positions and Job Analysis In the episode of Undercover Boss, there were only three job positions that were identified which were the Sandwich Artist, Store Manager, and the Chief Development Officer. The two positions that are chosen for the comparisons will be the Sandwich Artist and the Store Manager. The reason why these two were selected is because they work closely with each other. Whereas the Chief Development Officer is on the corporate side of the business. The Sandwich Artist position is the first point of contact with the customers who enter the business. This employee prepares customer food orders, collection of payment of all food orders, and the preparations of all food. This employee also performs all duties pertaining to the cleanliness of the restaurant. The Store Manager will also perform the same duties of the Sandwich Artist with some added responsibilities. The additional duties will be to ensure customer service satisfaction, manage staff, promotes all new products and initiatives this is according to (Subway, 2010). “The job analysis consists of collecting information about the work tasks that are being performed according to (Stewart & Brown, 2012).” The job analysis of the sandwich Artist would be a minimum education of a high school student, ability to comprehend
References: Melendez, S., & Surbey, J. (2013, May 8). U.S Department of Labor. Retrieved on July 16, 2015 from U.S Department of Labor Web site: http://www.dol.gov/opa/media/press/whd/WHD20130687.htm Stewart, G.L., & Brown, K.G. (2012) Human resource management (2nd ed.). Danvers, MA: John Wiley & Sons, Inc. Subway. (2010). Subway. Retrieved on July 15,2015 from Subway Web site: https://www.mysubwaycareer.com/Home/JobDescriptions?clt=en-US