Week 2
Images of Change" Please respond to the following:
Reflect on a change that you have witnessed or experienced in the organization where you currently work or one where you have worked. Indicate which of the six images of managing change were exhibited by your manager. Provide the rationale for your selection.
One change that I have experience in my organization would be when the company actually decided to update its system regarding scheduling the employees. For years we were using a software called work brain that would allow any assistant manager to schedule as many associates as you want as long as it would meet the payroll department needs. Now with the new software called Kronos, the schedule is weekly generated by the system itself according to the needs of the business, no more overlapping shift. Before the new system was implemented, my manager started having daily meetings to inform everybody and educate everybody about the importance of the change. I guess she wanted the change to go smooth, which it actually did. All the operations managers were virtually trained on how to use the new software. We were all prepared and trained on the new software and it helped us a lot when it was time to train our own team. The line of communication and the training provided were so effective that we all feel comfortable when the new software was actually launched. And even after the launch, we were still having an ongoing training. In this case the coach image was used by the head manager. In this case the manager actually created an environment in which empowerment can happen, she also prepared the ground for the changes that were needed.
Describe how the image of change impacted the change process in the organization that you described in the first part of this discussion, as well as how it impacted you personally. Then, select another change process and speculate how that process would have affected the work environment and the impact to the employees
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Reflect on a change that you have witnessed or experienced in the organization where you currently work or one where you have worked. Indicate which of the six images of managing change were exhibited by your manager. Provide the rationale for your selection.
One change that I have experience in my organization would be when the company actually decided to update its system regarding scheduling the employees. For years we were using a software called work brain that would allow any assistant manager to schedule as many associates as you want as long as it would meet the payroll department needs. Now with the new software called Kronos, the schedule is weekly generated by the system itself according to the needs of the business, no more overlapping shift. Before the new system was implemented, my manager started having daily meetings to inform everybody and educate everybody about the importance of the change. I guess she wanted the change to go smooth, which it actually did. All the operations managers were virtually trained on how to use the new software. We were all prepared and trained on the new software and it helped us a lot when it was time to train our own team. The line of communication and the training provided were so effective that we all feel comfortable when the new software was actually launched. And even after the launch, we were still having an ongoing training. In this case the coach image was used by the head manager. In this case the manager actually created an environment in which empowerment can happen, she also prepared the ground for the changes that were needed.
Describe how the image of change impacted the change process in the organization that you described in the first part of this discussion, as well as how it impacted you personally. Then, select another change process and speculate how that process would have affected the work environment and the impact to the employees
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