When Dmitri’s colleague completed helping the executive users with the email problem, I would have Dmitri tell his colleague to fix the network printer in the Accounting department at the Boston headquarters so that they could get their print jobs completed and out by noon. Hopefully, by this time the virus situation would be solved and everything back to normal. I would then instruct Dmitri that he and his colleague should work together to get the Albany, New York location’s network back up and running because you might need to sets of hands to be able to get the job done that much faster. Once that job is completed, I would tell Dmitri that they should tackle the WAN link that is down between Washington and New York causing the server to be re-routed from Washington to Boston and then to New York so that the down time would be decreased greatly and it could be up and running in no time at all.
Hopefully, before they got to the WAN link his other colleague that was running late would be there so that they could help fix the problem with them to decrease the time that it will take to fix the link and get it running faster.