Case Study: Lakes Automotive
1. How do companies combine methodologies?
Answer: Companies combine methodologies by conducting research to determine the fastest and most cost effective method to move product and satisfy the customer; criticizing both advantages and disadvantages; asking for the opinions of the employees and managers, and/or deciding which phase the company is willing to keep.
2. How do you get employees to change work habits that have proven to be successful? Answer: In order to get employees to change work habits that have been proven to be successful, management must ensure that the new, implemented work habits are just as good and will benefit the overall longevity of the company as well as the employees of the company.
3. What influence should a customer have in redesigning a methodology that has proven to be successful? Answer: The customer should have a lot of influence in redesigning a methodology that has proven to be successful because the overall goal of any company should be to satisfy the customer. The customer is essential in generating the company’s revenue.
4. What if the customers want the existing methodologies left intact? Answer: If the customers of both companies, Lakes Automotive and Pelex Automotive Products, desire to implement the existing methodologies than the board will have to agree on a standard methodology to satisfy both parties. Therefore, combining methodologies becomes a vital option.
5. What if the customers are unhappy with the new combined methodology? Answer: If the customers are unhappy with the new combined methodology than management should revisit the most effective way to satisfy the majority of the customer base.
Case Study: Ferris Healthcare, Inc.
1. Why was it so difficult to develop a methodology?
Answer: It was difficult because the employees were not trained and was not knowledgeable on the one particular methodology.
2. Why were all three initial...
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