Week 1

Topics: Communication / Pages: 3 (722 words) / Published: Sep 1st, 2014
Assignment 1.1 NAME BCOM 275 September 22, 2013 NAME

Assignment 1.1 Communication Process Model
Reflection: Write one paragraph for each question (200-300 words) in which respond to the following:
1. What did you learn about the communication process from this activity?
Each step in the communication process is vital, and without following through on each step, the message may get lost. In the workplace, you can lose time and money when the message is conveyed in the wrong way. I learned that a critical part of communication is knowing what you want to say, determining how you wish to communicate it, and confirming the receiver has processed and understands the message is truly a vital point in communication.
As the sender of a message you also need to consider your audience, how best to relay the messages so that they listen, and comprehend what your needs are, so that everyone can be successful.
As stated in Communicating in the Workplace, Chapter 4, “Being purposeful in your language choice requires you to think deeply about the kind of impact you want to make with your language—and then to be purposeful in its use.”, (Cheesebro, O’Connor, & Rios, 2010, para. 7).
In both instances, the senders should have thought more clearly about what the purpose was, who the audience was, how the message would be relayed determined what information was needed to send before sending it. They should have also followed up and asked for feedback to make sure their needs were communicated clearly.
2. What seemed to be the main causes of the misunderstandings?
In both misunderstandings, there are simple miscommunications and lack of follow-up with the receivers on the sender’s part. Neither of the senders followed through to ensure the receiver had received the messages or understood what they were trying to convey.
In the first instance, it was a lack an of defined idea or distinct definition



References: Communicating in the Workplace Chapter 4: Language ISBN: 9780136136910 Author: Thomas Cheesebro, Linda O’Connor, Francisco Rios copyright © 2010 Pearson Education

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