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We'Ve Got Mail - Always

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We'Ve Got Mail - Always
We've Got Mail--Always

Is e-mail a blessing or a curse? Last month, after a week's vacation, I discovered 1,218 unread e-mail messages waiting in my in box. I pretended to be dismayed, but secretly I was pleased. This is how we measure our wired worth in the late 1990s--if you aren't overwhelmed by e-mail, you must be doing something wrong.

Never mind that after subtracting the stale office chitchat, spam, flame wars, dumb jokes forwarded by friends who should have known better and other e-mail detritus, there were perhaps seven messages actually worth reading. I was doomed to spend half my workday just deleting junk. E-mail sucks.

But wait--what about those seven? A close friend in Taipei I haven't seen in five years tells me he's planning to start a family. A complete stranger in Belgium sends me a hot story tip. Another stranger offers me a job. I'd rather lose an eye than lose my e-mail account. E-mail rocks!

E-mail. Can't live with it, can't live without it. Con artists and real artists, advertisers and freedom fighters, lovers and sworn enemies--they've all flocked to e-mail as they would to any new medium of expression. E-mail is convenient, saves time, brings us closer to one another, helps us manage our ever-more-complex lives. Books are written, campaigns conducted, crimes committed--all via e-mail. But it is also inconvenient, wastes our time, isolates us in front of our computers and introduces more complexity into our already too-harried lives. To skeptics, e-mail is just the latest chapter in the evolving history of human communication. A snooping husband now discovers his wife's affair by reading her private e-mail--but he could have uncovered the same sin by finding letters a generation ago.

Yet e-mail--and all online communication--is in fact something truly different; it captures the essence of life at the close of the 20th century with an authority that few other products of digital technology can claim. Does the pace of

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