Wal-Mart

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Procurement and Contract Management– BMGT43670

Wal-Mart Case Study

Question 3: What were the supply chain management process adopted by Wal-Mart and how far were they effective

Question4: The nature benefits derived by Wal-Mart from the efficient supply chain management practices and how far it has contributed to its sustainable competitive advantage

Question 5: Discuss the updated benefits of Wal-Mart’s procurement and supply chain management systems between 2004 and 2012 inclusive

Monday November 4th 2013
Gamma 2 Full-Time Day

Name: Shan Jiang ________________ Student Number: 13203473

Question 3: What were the supply chain management process adopted by Wal-Mart and how far were they effective
I. Supply chain management processes adopted by Wal-Mart
1. Supply chain information system management
The sharing of information is the key and foundation of the supply chain management process, and advanced technology can enables companies or suppliers transmits their informations in a very efficient way, as well as their communications. Wal-Mart has be cognizant of the important of this situation, as a result Wal-Mart adopted information technology in its supply chain management processes. Wal-Mart is the first company who uses information technology in its own businesses, and it also has a large percent of information technology investment which all the other companies or enterprises can not match.

‘Superior use of information technology differentiates Wal-Mart from other retail/distribution businesses, allowing both stores and vendors to operate in a just- in-time time mode while responding to changing customer demand’(Price, Robert M, 1996, P.41). Wal-Mart has a whole set of information system, this system includes a main information center in the headquarter which has plenty of computers and servers. This information center is the brain of



References: 1. Price, Robert M. (1996)‘Technology and strategic advantage’. California Management Review, 38(1996) :38-56. 2. Stephen J. Arnolda, Robert V. Kozinetsb, Jay M. Handelman. (2001) ‘Hometown ideology and retailer legitimation: The institutional semiotics of Wal-Mart flyers’. Journal of Retailing,77 (2001) :243-271 3 4. Benita M. Beamon, (1999) ‘Measuring supply chain performance’. International Journal of Operations & Production Management, 19(3):275 - 292 5 7. Noah Gans. (2000) ‘Customer Loyalty and Supplier Quality Competition’. Management Science, 48(2):207-221 8 9. Yuansheng, LI. (2011) ‘Walmart Business Model Study’. International Journal of Advanced Economics and Business Management,1(2):93-97 10 11. Art Carden, Charles Courtemanche, Jeremy Meiners. (2009) ‘Wal-Mart And Values: Painting The Town Red?’. Business and Politics, 11(2):1-16 12 13. Bill Merrilees, Dale Miller.(2009) ‘Brand morphing across Wal-Mart customer segments’. Journal of Business Research, 63 (2010): 1129–1134 14 15. E.R. van Teijlingena, E. Pitchforth. (2009) ‘Rural maternity care: Can we learn from Wal-Mart?’. Health & Place,16 (2010): 359–364 16 17. Alex Scott. (2011) ‘Corporate Social Responsibility Greening the Supply Chain’. Chemical Week,173(8):21-24 18 19. Art Carden, Charles Courtemanche. (2009) ‘WAL-MART, LEISURE, AND CULTURE’. Contemporary Economic Policy, 27(4):450-461 20 21. Erica Plambeck, Lyn Denend. (2007) ‘The greening of Wal-Mart’s supply chain’. Supply Chain Management Review,11(5):16-23

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