Volkswagen Quality Management Analysis

Volkswagen group quality management is based on the standard ISO 9001, this standard must be met in order to obtain operating license and type of approval to produce and sell vehicles. Volkswagen group view quality of products and services as a key factor in maintaining customer satisfaction and when a customer is satisfied with the product or services, they stay loyal and continue to demand for more. Quality assurance helps develop a concept, setting guidelines, recommendations and tips for quality management consultant and support them in the process of implementation. Volkswagen group came up with a dual principle which have mutual support and control between two divisions, thus build up further core expertise in quality assurance. Setting up Technical Development and Quality Assurance and control mechanisms plus carry out checks
This training provides the foundation for first-class performance that meets the high standards of proficiency and quality. Theory and training are offered based on the capability required within each group.
Volkswagen places high value on education and training, thus the company came up with “Volkswagen Group Charter on Vocational Education and Training” Among the education and training provided are transition to post-apprenticeship employment, selection process for apprentices, duration and quality of vocational education and training, plus tools and infrastructure available for teaching educational content
Experts at Volkswagen and the Federal Institute for Vocational Education and Training (BIBB) are working on what are the adjustments need to be made to job metaphors and drafting proposals for a forward-looking organization of professional training. The company is a pioneer in transformation of vocational education and training. Volkswagen group is making arrangements in good time for the digitalization of the working