Virginia Information Technologies Agency Case Study

What is VITA? The Virginia Information Technologies Agency (VITA) is an executive department located in Chester, VA. VITA is the commonwealth's consolidated information technology (IT) organization. VITA’s responsibilities fall into four primary categories:
• Governance of the commonwealth's information security programs in provision of the obligations of the Chief Information Officer, Nelson Moe, of the Commonwealth;
• Operation of the IT infrastructure, which consist of all related personnel, for the executive branch agencies declared by the legislature to be "in-scope" to VITA;
• Governance of IT investments in support of the duties and responsibilities of the Information Technology Advisory Council and the Chief Information Officer of the Commonwealth;
• Procurement of technology for VITA and on behalf of other state agencies and organizations of higher education.
Under the Chief Information Officer of the Commonwealth, VITA is organized into seven board of directors, with functional leads for reporting and planning purposes. As service management executive duties are captivated by other executives and transitioned to the platform relationship office, the executive has a dotted line to the CIO (See Figure 1 above). The service management executive administers the current IT infrastructure contract, which is expiring and will be exchanged with a multi-sourcing