October 24, 2011
Verbal Communication Communication, written and oral are critical in a law enforcement agency. The goal of any law enforcement agency is to capture law violators. Arresting criminals is only the first step of several in the criminal justice system. Booking, follow up investigations, and testifying in court about the arrest follow. Verbal communication involves words or speech. People using verbal communication to communicate express their views contrary to people using non verbal communication. Non verbal communication involves using gestures, touch or even body language. Non verbal and verbal communication affects communication in different areas. Non verbal and verbal communication affects courtroom settings, police situations, corrections facilities, and juvenile facilities. Verbal and non verbal communication affect the previous mentioned areas a variety of different ways. Verbal and non verbal communications affect courtroom settings in numerous ways. Communication affects the process of testifying. This is due to the person who is accused having to use words which are spoken or written down in order to communicate. The manner in which the words are presented determines whether the person accused will be victorious or not. An example of this is if the person who is testifying does not understand what is being asked, then he is most likely not able to give clear testimony. This can impact the outcome of the trial. If the individual who is testifying has good communication skills, then the person is able to communicate and perform better in the courtroom. Two parties with good communication skills have an easier time understanding one another making the testifying process easier. Non verbal communication also affects the testifying process in the courtroom. People participating in illegal or criminal activities use gestures to when they communicate. Making it difficult for the
References: Criest, C. (2009). Restraint Free Environment (7th ed.). Upper Saddle River, NJ: Pearson. Wallace, H., & Roberson, C. (2009). Written and Interpersonal Communication (4th ed.). Columbus, Ohio: Pearson.