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Vantage Services Jamaica Limited

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Vantage Services Jamaica Limited
TABLE OF CONTENTS

Introduction
Industrial Relations Issues
• Identify and explain the industrial relation issues in the case
• What are the requirements that need to be met and or steps that need to be taken initially? Why?
• analyze potential challenges or problems in the case and how they could be addressed.
• At what level or levels of the Industrial Relation Systems will most of these issues have to be addressed; Explain typical procedures that would be applicable.
• Justify any advice you would give under the circumstances.
Conclusion
References

INTRODUCTION

Vantages Services Jamaica Limited is an multinational corporation with parent company in Stockholm Sweden and a subsidiary in Jamaica. They viewed Jamaica as a potential place where their business would be successful hence; operations were commenced in early 2004.

After six months of operations, Vantages Services Jamaica Limited began to experience industrial relations problems. Subsequently employees sought union representation. This however, led Vantage Services Jamaica Limited to visit their parent company to seek directives on how to proceed with the impending matters. It was then suggested that a balance approached should be considered with the hope that the issues would be resolved. This would also guide the company in future endeavours.

INDUSTRIAL RELATIONS ISSUES IDENTIFIED IN THE VANTAGE SERVICES JAMAICA LIMITED CASE STUDY

Identify and explain the Industrial Relations Issues in the case.

1. ‘employees began to complain about the way they were being treated’……
2. ‘the absence of operational policies and procedure’……
3. ‘arbitrary Management decisions’……
4. ‘variation in agreed rate of pay’……
5. ‘unwillingness of the Management to have discussion about the issues employees were facing’….
6. ‘stand off between the Management and employees’
7. ‘refusal of Vantage Services Jamaica Ltd. subscribing to employees being unionised’…..

One of the Industrial

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