Values & Ethics Communication
Organizational Communication
Values and Ethical Communication Behaviors
Communication is the lifeline of an organization meaning it plays a key role in the success of an organization and serves as the foundation for a successful workplace. Within chapter four of the Fundamentals of Organizational Communication textbook it talks in great detail about values and ethical communication behavioral within an organization. In general, values simply refer to something being worth of a quality or object. It also goes into depth saying that values are enduring beliefs that a certain mode of behavior or a specific end state is more desirable or socially preferable than an alternative behavioral mode or end state. (pg.103-104) Instrumental values reflect acceptable behavioral modes whereas terminal values refer to desired end states. An example of this is how at my job working within retail my manager insist that the employees have fun while at work, take the job serious at the same time by providing excellent customer service skills, and be passionate and caring towards each other and the customers which shows instrumental values of the employees. When looking at the terminal value promoted by the organization the company goal is to provide outstanding service to the customers leaving them with so many benefits from being comfortable, stylish, and eager to return. These values carry over into employee’s individual values.
Ethics is known when behaviors are evaluated by rightness or wrongness. Practicing ethical communication in an organization will surely lead an organization to a new level by creating trust, belief, and conviction. But communication in an organization without ethics will cause reverse effect to organization. Practicing ethical communication is not limited to being honest in communication but much more.
In today’s society people don’t always do what’s right. They may know that doing certain things will cause greater consequences that they
Values and Ethical Communication Behaviors
Communication is the lifeline of an organization meaning it plays a key role in the success of an organization and serves as the foundation for a successful workplace. Within chapter four of the Fundamentals of Organizational Communication textbook it talks in great detail about values and ethical communication behavioral within an organization. In general, values simply refer to something being worth of a quality or object. It also goes into depth saying that values are enduring beliefs that a certain mode of behavior or a specific end state is more desirable or socially preferable than an alternative behavioral mode or end state. (pg.103-104) Instrumental values reflect acceptable behavioral modes whereas terminal values refer to desired end states. An example of this is how at my job working within retail my manager insist that the employees have fun while at work, take the job serious at the same time by providing excellent customer service skills, and be passionate and caring towards each other and the customers which shows instrumental values of the employees. When looking at the terminal value promoted by the organization the company goal is to provide outstanding service to the customers leaving them with so many benefits from being comfortable, stylish, and eager to return. These values carry over into employee’s individual values.
Ethics is known when behaviors are evaluated by rightness or wrongness. Practicing ethical communication in an organization will surely lead an organization to a new level by creating trust, belief, and conviction. But communication in an organization without ethics will cause reverse effect to organization. Practicing ethical communication is not limited to being honest in communication but much more.
In today’s society people don’t always do what’s right. They may know that doing certain things will cause greater consequences that they