Using Grounded Theory Methodology and Rich Picture Diagrams in Analysing Value Creation in Houses of Culture Projects in Sweden

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The Built & Human Environment Review, Volume 3, Special Issue 1, 2010

Using Grounded Theory Methodology and Rich Picture Diagrams in analysing Value Creation in Houses of Culture Projects in Sweden
Laurell Stenlund, K. Kristina.Laurell-Stenlund@ltu.se Luleå University of Technology, Luleå, Sweden

Abstract
What kind of value does a public building for cultural activities create for clients, construction professionals and users? One approach to understand the complexity of ongoing processes over time is by identifying value-adding activities in building processes. However, value added activities are difficult to analyse especially when related to resources that have an immaterial character, e.g. knowledge, know how and social relations. Based on an indepth case study of stakeholders’ evaluation of a construction project, grounded theory methodology (GTM) and rich picture diagrams (RPD) were used in analysing stakeholder and end-user value. Data was collected by semi-structured interviews with actors, public client, project manager, architect, contractor, employee and visitors of the building and during a workshop with representatives for different stakeholder groups. The results from the analysis show that building a house of culture creates stakeholders’ and end-users’ value that can be categorised into human, organisational and social capital. The strength of combining GTM and RPD is demonstrated in its ability to study complex organisational structures and relations between different actors, and specific as shown in this case, when analysing value creation in a construction project with many stakeholders with different interests and value.

Keywords: case study, grounded theory method, intellectual capital, rich picture diagrams

Introduction
Discussions during the last few years (e.g. Egan 1998; Finch 2000; Spencer and Winch 2002; Saxon 2005) have shown that integrating design and construction potentially delivers better value for money as well as



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