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Use of cell phones in a workplace

By Watterton Dec 03, 2013 464 Words
The use of mobile phones has become pervasive not only for social interaction but also in the day to day transactions. Tyrone Garage is a business where they are four (4) mechanics that travel around the country to repair customer vehicles 24 hours a day and also travel overseas to buy different car parts. Among the types of repair that Tyrone and his employees perform are tyre change or repair, tyre rotation, brake jobs, oil change , belt change etc .The use of nokia phones allow the mechanics to communicate with the garage, so they aware of where they are and can provide them with new customer information. The phones also allow the mechanics to communicate with customers such as getting the customer directions to their location. Although the garage and mechanics will call each other on the same network, the calls to customers will be on different networks. Tyrone Garage has a monthly plan with Digicel which includes 1500 minutes a month to be split between all the mechanics phones and this is used for communication between both the garage and the customers.

Tyrone Garage employees use the nokia cell phones to set reminders of appointments that customer would have made. The nokia phones allows you to instantly check appointments you can also install an instant messaging chat “whatsapp” so you can communicate with an employee, or with the person you intend to meet at any time to confirm, clarify, or alter meeting details (e.g. location, time). This means that if meeting needs to be changed at the last minute, all parties involved can be informed quickly, even if on their way there.

Three security features of Nokia phones that are useful to employees of Tyrone Garage are: Remote locking using SMS messages or security code
Remote locking allows the device lock to be activated remotely where they will be a timing set on it where it can lock on it own. The end user themselves can do this by sending an sms from another user or sms emulator as long as a remote locking code is predefined in the terminal. Remote locking code can be from 5 to 20 characters or digits.

If the device is lost the person who finds the phone still cannot activate any information on the phone even if they change the sim card because when they insert the new sim card and turn on the phone that person has to enter a security code before the phone is actually boot up. This feature reduces the risk of the device being stolen and increases the possibility of having the phone returned if misplaced or lost since it has the company label at the back of the phone.

Call Barring
This feature allows the employer to restrict all international outgoing calls from employees phone

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