Use and Develop Systems That Promote Communication
Unit CU 2941
1.Be able to address the range of communication requirements in own role
Communication is the way we portray and process our thoughts. This could be through speech, messages, telephone, email, sign language, body language, facial expressions and all of which are equally as effective and nurtured to each recipient. Within our nursery setting we firstly communicate through posters and hand-outs (prospectuses) that you receive upon first entry of the nursery. We have a mission statement clearly written on the wall for people to read as they come in and a code of conduct for people to follow.
Within my job role as a room leader of a busy 2 – 3 year old toddler room I liaise daily with different people such as colleagues, parents, children, health professionals, social workers, speech and language therapists and other early year’s professionals. When liaising with parents I feel I can take a more laid back approach as I feel they respond better when they feel more relaxed. I change my tone of voice and explain things regarding childcare simpler. When communicating with health professionals, social workers, and other early years professionals I take a more professional tone and I also liaise through email, phone calls, letters, and meetings.
When communicating with children you have to adapt depending upon their age and stage of development. In some cases this may require sign language training or learning the key words of another language to enable you to communicate effectively if they have English as an additional language. It is vital that we are able to communicate effectively to build positive relationships. Firstly with the children so that they feel safe and secure enough to trust you and to ensure an enabling environment in which the child wants to learn and develop. Secondly with parents to gain their trust as they are leaving their child in your care and
1.Be able to address the range of communication requirements in own role
Communication is the way we portray and process our thoughts. This could be through speech, messages, telephone, email, sign language, body language, facial expressions and all of which are equally as effective and nurtured to each recipient. Within our nursery setting we firstly communicate through posters and hand-outs (prospectuses) that you receive upon first entry of the nursery. We have a mission statement clearly written on the wall for people to read as they come in and a code of conduct for people to follow.
Within my job role as a room leader of a busy 2 – 3 year old toddler room I liaise daily with different people such as colleagues, parents, children, health professionals, social workers, speech and language therapists and other early year’s professionals. When liaising with parents I feel I can take a more laid back approach as I feel they respond better when they feel more relaxed. I change my tone of voice and explain things regarding childcare simpler. When communicating with health professionals, social workers, and other early years professionals I take a more professional tone and I also liaise through email, phone calls, letters, and meetings.
When communicating with children you have to adapt depending upon their age and stage of development. In some cases this may require sign language training or learning the key words of another language to enable you to communicate effectively if they have English as an additional language. It is vital that we are able to communicate effectively to build positive relationships. Firstly with the children so that they feel safe and secure enough to trust you and to ensure an enabling environment in which the child wants to learn and develop. Secondly with parents to gain their trust as they are leaving their child in your care and