Preview

Ups Global Operations with the Diad Iv

Good Essays
Open Document
Open Document
817 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Ups Global Operations with the Diad Iv
Case 1: UPS Global Operations with the DIAD IV

1) What are UPS "Smart Labels?" What role do they play in UPS operations?
Ans: The UPS Smart Label is a computer-generated shipping label that it can be create using your computer. The key element of the smart label is the barcode and the same information in the barcode provides the customers reliability as the barcode contains data from the customer system. So now whenever the package will be scanned it will update the main system of UPS. The customer will also have exact tracking information of the package. This ensure on time delivery of the package.

2) Write out the steps a package takes from pick-up by a UPS driver to delivery including the role of DIAD, the UPS Data Center, and the UPS Package Center.
Ans:
* It starts with information about the package and its destination added by the customer. * Once all this information is sent to main database system of UPS, automatically the system generates a “smart label” the same label is attached to the package for shipment. * Now this package is picked up by the driver. Each driver has DIAD IV, it shows the places of delivery and new pick-ups they might need to do. * Once the package is picked-up or delivered by the driver the package is scanned and all this information sent up to the main data center, it has all the information about the package so that customers can track their package. * Every time the package goes thru a center it is scanned and simultaneously the system gets updated. * When all the information is updated in the system, the final destination center has all the information on hand available, for routing purposes and planning ahead of time

3) What role does wireless communication play in the UPS system?
Ans: To ensure maximum flexibility in field transmission capabilities the DIAD IV includes multiple wireless connectivity options. Each DIAD IV features a built-in GPRS and CDMA radio, that allows the system to

You May Also Find These Documents Helpful

  • Powerful Essays

    Once the package ispicked up by a UPS driver, the “smart label” is scanned and the package data is input to the UPS database. The UPS driver scans the customer’s package with the DIAD (a handheld computer tracking device with communication capabilities that can help with the driver’s route) making its information available to both the customer and to the UPS data center. The driver takes the customer’s package to the Package Center for processing.…

    • 574 Words
    • 2 Pages
    Powerful Essays
  • Good Essays

    Ups a Global Company

    • 928 Words
    • 4 Pages

    Companies which handle packaging services must be able to provide a variety of options to their consumers. They must be able to meet consumer demands when parcels need to be shipped and received within a designated timeframe. UPS is a global company which meets all of these needs.…

    • 928 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    Ups Case

    • 299 Words
    • 2 Pages

    2. Item shipped (e.g. documents, electronics, food, furniture, etc); whether or not item is fragile or potentially dangerous.…

    • 299 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    UPS DIAD Case Study

    • 841 Words
    • 3 Pages

    The process begins with the information of the package and its destination is add by the customer.…

    • 841 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    The delivery day begins when the driver logs onto his Delivery Information Acquisition Device (DIAD). This handheld device shows the driver the delivery route for that day. Each package has a scan label attached to it. The driver scans the label with the DIAD, which shows the best delivery route. Whether a package is a delivery or pick up all of the information attached to that package is on that label. When a package reaches its destination, the customer signs the DIAD. “The information is transmitted instantaneously to UPS’s computer network for storage and processing (Laudon, 16).” This helps to keep costs and customer complaints at a minimum. UPS uses 108,999 Delivery Information Acquisition Devices or DIAD daily throughout the world to ensure customer satisfaction (United Parcel Service, 2012).”…

    • 622 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Financial Analysis-Ups

    • 6764 Words
    • 28 Pages

    UPS is the world’s largest package delivery company, in terms of revenue and volume, and a global leader in supply chain solutions and less-than-truckload transportation services. In 2009, the company delivered an average of 15.1 million packages and documents per day throughout the US and to more than 200 countries and territories. The primary business of the company is the time-definite delivery of packages and documents. Besides that, the company also has extended their capabilities to encompass a broader spectrum of service, which known as supply chain service, such as freight forwarding, customs brokerage, fulfillment, returns, financial transaction, repairs and less-than-truckload transportation services (UPS, 2010a).…

    • 6764 Words
    • 28 Pages
    Good Essays
  • Powerful Essays

    | Package information is read by computer and sent to the distribution center nearest its final destination…

    • 1775 Words
    • 8 Pages
    Powerful Essays
  • Satisfactory Essays

    UPS information system provides solution for activities related to logistics and supply chain design and management, freight forwarding, customs brokerage, mail services, multimodal transportation, and financial services. In addition, it saves travel time and…

    • 458 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    United Parcel Service, Inc. (“UPS”) was founded in 1907 as a private messenger and delivery service in Seattle, Washington.UPS is the world 's largest package delivery company, in terms of revenue and volume, and a global leader in supply chain solutions. UPS deliver packages each business day for 1.1 million shipping customers to 7.7 million consignees in over 200 countries and territories. In 2011, UPS delivered an average of 16.3 million pieces per day worldwide - or 4.1 billion for the year. In addition, UPS’s supply chain solutions capabilities are available to clients in 220 countries and territories.…

    • 2163 Words
    • 9 Pages
    Powerful Essays
  • Better Essays

    Ups Management Styles

    • 1870 Words
    • 8 Pages

    UPS is a global package delivery business that specializes in not only managing the movement of goods, but the information and funds that moves with those goods in more than 200 countries and territories worldwide. UPS’s target market is primarily U.S. companies that ship business to business via ground delivery and whose delivery time is not urgent. Major customers are manufacturers that ship directly to retailers and online businesses that ship goods to private households.…

    • 1870 Words
    • 8 Pages
    Better Essays
  • Satisfactory Essays

    a. Handheld computer – the Delivery Information Acquisition Device is a handheld computer that lets the delivery agent collect delivery info remotely for real-time updating of delivery status.…

    • 383 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Ups Competitive Advantage

    • 1071 Words
    • 5 Pages

    This device that is carried by each ups drivers functions as a time clock, GPS tag and two-way text based pager all in the space of a computerized clipboard (United Parcel Service of America inc, 1994). The functionality of this device improved flexibility and increased efficiency. The DIAD board is used to scan packages and replace the hand written delivery records. DIAD has blue tooth capability allowing information to constantly be transferred to the main servers in Paramus, New Jersey (Black, 2010). The DIAD makes…

    • 1071 Words
    • 5 Pages
    Powerful Essays
  • Good Essays

    Ups Ipo

    • 887 Words
    • 4 Pages

    In the package-delivery industry timely, accurate and competitively priced services are the key success factors. With over 13 million packages delivered each business day, UPS had drastically invested in technology, which had played an important role on its growth. UPS’s well developed computer systems had ensured to UPS customers an excellent service which fulfils its customer parcel needs. Moreover, the ability to provide low cost access to customer’s information about the location and contents of packages is an important success factor.…

    • 887 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Pher

    • 4607 Words
    • 19 Pages

    At the point of receiving you can enter pertinent information such as serial numbers or expiration dates and track them through the shipping or work order process. Receiving also supports Partial receipts, Locating items to specific warehouse locations (including on hold functionality).…

    • 4607 Words
    • 19 Pages
    Good Essays
  • Powerful Essays

    Inputs: The inputs include package information, customer signature, pickup, delivery, time-card data, current location (while en route), and billing and customer clearance documentation.…

    • 2580 Words
    • 11 Pages
    Powerful Essays