Preview

“Ups Competes Globally with Information Technology”

Satisfactory Essays
Open Document
Open Document
394 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
“Ups Competes Globally with Information Technology”
“UPS competes globally with information technology”

Information systems are the foundation for conducting business today. In many industries, survival and even existence is difficult without extensive use of information technology. No longer can we imagine going to work and conducting business without them. United Parcel Service (UPS), the world's largest company in parcel service has been successful in the competition by using technology. The structure of this discussion is as follows: first, general introduction about UPS; second, we learn about the ways in which UPS use information technology to operate its business, including how does technology help UPS and how successful and what will happen in the absence of this technology; and finally, we summarize the role of information technology for companies in modern times.

United Parcel Service (UPS) began its business in 1907 with two founders who are young Americans, Jim Casey and Ryan Claus, coming from Seattle with only asset is a phone and two bicycles. More than 90 years, UPS has been very successful with the slogan "Provide the best service with lowest prices for customers." Today, UPS ships more than 14.1 million parcels and documents in the U.S. and in more than 200 other countries / territories. Information technology has helped UPS maintaining the ability to lead the parcel shipping market although its competitors are quite fierce rivals such as FedEx and Airborne Express. By using of handheld computing device called the Delivery Information Acquisition Device (DIAD) which helps the UPS’s drivers automatically get customers’ signatures while ongoing operations of loading, unloading and delivery ... and transfer data into UPS's computer network to be stored and handled.
Through a system of automatic tracking of parcels, UPS can follow packages and parcels throughout the delivery process. Anyone related to the transportation process can access the UPS’s website to inspect parcels, delivery routes,

You May Also Find These Documents Helpful

  • Good Essays

    (UPS) is a package delivery company, which provides specialized transportation and logistics services in the United States and internationally. Its operations include the delivery of letters, documents, and packages in the United States and worldwide. As of December 31, 2005, the company operated a ground fleet of approximately 98,000 package cars, vans, tractors, and motorcycles, as well as utilized approximately 600 airplanes. United Parcel Service was founded by James E. Casey in 1907 as American Messenger Company. It changed its name to Merchants Parcel Delivery in 1913 and to United Parcel Service, Inc. in 1919. The company is headquartered in Atlanta,…

    • 554 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    Ups Case

    • 299 Words
    • 2 Pages

    UPS’s business focuses primarily on time-definite delivery of packages across the globe. It ranks amongst the world’s largest package delivery company and is a leading global provider of specialized transportation and logistics services. Also the importance of the tracking system can be listed as follows:…

    • 299 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Information technology are a very big part of any business operation in today’s world. It is what will help a business run smother and faster. IT gives the competitive advantage over business that are still operating in ways that don’t involve computer systems and more technology. There are three fundamental roles of information systems that must be placed for the business to be successful.…

    • 1037 Words
    • 5 Pages
    Good Essays
  • Good Essays

    Ups a Global Company

    • 928 Words
    • 4 Pages

    Companies which handle packaging services must be able to provide a variety of options to their consumers. They must be able to meet consumer demands when parcels need to be shipped and received within a designated timeframe. UPS is a global company which meets all of these needs.…

    • 928 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    Ups Case Study

    • 343 Words
    • 2 Pages

    2. A package takes many steps from the pickup to the delivery. First the starts out on the computer scheduling a pick up which is sent to the UPS head quarters. From the head quarters it is sent to DIAD. DIAD shows the UPS driver where and when to pick up the package. When the package is picked up the driver checks on DIAD that the package has been picked up is on route to the UPS packaging center where the package is then processed and sorted out. When the package is ready the driver checks off on DIAD that the package is now on route to its final destination. DIAD shows the driver where to drop it off and also gives him directions on how to get there. When the package arrives the driver must get the receiver of the package to sign that he has received the package.…

    • 343 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    The flow of information plays a major role in today’s business operations. Information can simply mean anything that has value to a company. In order for information to stay relevant in an organization it must rely on technology. All of the normal business operations need some sort of IT system to process the information in order for the business to operate efficiently and professionally. Having IT systems can save the organization valuable time in retrieving information. IT systems assist organizations from analyzing information, prevention of large-scale human error and decrease in inaccurate information. IT systems have assisted in the growth of many organizations by simply organizing vital and valuable information. If an organization wants to grow and excel, then it needs to embrace its information and its technology because it will be the key factor to its success.…

    • 614 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    UPS Vs FedEx

    • 1115 Words
    • 4 Pages

    UPS was founded in 1907 by Jim Casey was the largest package-delivery company in the world. At its inception, UPS focused on department-store deliveries. In 1929 UPS started an air-delivery service by putting packaged on commercial airline flights. By 1975, UPS delivered to every address in the continental United States and began to expand into Canada. The following year, UPS began to service West Germany. UPS was founded on the concept of efficiency, which caused problems with the heavily unionized labor force within the company. UPS’s schedule for shipments does not account for variables that delivery truck drivers may run into such as: weather, traffic conditions, and package volume. If any of these variable caused the slightest delay in delivery, the driver would be reprimanded.…

    • 1115 Words
    • 4 Pages
    Powerful Essays
  • Satisfactory Essays

    United Parcel Services Inc. (UPS) is the leading company offering a wide range of solutions such as freight and package transportation. The company has its headquarters in Atlanta. In 2013, United Parcel Services Inc. failed to deliver a larger percentage of its packages to the intended destination within the anticipated time. The primary cause of the problem experienced during the 2013 Christmas period was an increase in the level of demand for the package deliveries that the company had to deliver over that period of time. According to the Engineering Vice President, the increase in demand came about as a result of the online promotions carried out by the company on a delayed basis. As a result, the express delivery companies…

    • 313 Words
    • 2 Pages
    Satisfactory Essays
  • Best Essays

    UPS is a multi-billion dollar package delivery company and “a leading global provider of specialized transportation and logistics services (“About UPS: Company History,” 2012). It services over 200 countries worldwide, which makes the UPS the most preferred package delivery company around the world (“About UPS: Company History,” 2012). UPS has over 1.1 million shipping customers to 7.7 million consignees… (“United Parcel Services: Summary,” 2012). CNN Money (2012) ranks UPS as #52 of the largest and most successful corporations of the United States. It is a very recognizable brand…

    • 2010 Words
    • 9 Pages
    Best Essays
  • Satisfactory Essays

    Once a customer has shipped or had something shipped they can easily access the UPS web site too track their packages, check delivery routes, determine shipping rates, determine time in motion, print labels, and schedule a pickup.…

    • 476 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Ups vs Fedex

    • 1693 Words
    • 7 Pages

    UPS has a first mover advantage over FedEx, beginning air delivery service in 1929. Although FedEx was the first to own and operate their own planes and introduced the innovative “hub and spoke” distribution pattern, UPS leads in specialized transportation and logistics services. In 1975, UPS promised package delivery to every address in the United States; FedEx was not able to guarantee delivery in every area. When deregulation of the domestic airline industry and trucking industry occurred, the operating landscape changed, and FedEx became the beneficiary by expanding its delivery fleet. The just-in-time supply movement enabled FedEx to grow as well by creating a larger demand for express delivery. Technological innovations, such as its package tracker, assisted FedEx in improved customer service; UPS was able to keep pace with technological innovations of its own, such as its own package tracker. UPS’s key to success was and remains efficiency, timing all delivery routes to traffic signal patterns for example. UPS also expanded into Canada and Germany before FedEx. In recent years UPS has invested heavily in information technology, aircraft and other facilities.…

    • 1693 Words
    • 7 Pages
    Powerful Essays
  • Better Essays

    Ups Marketing Plan

    • 3131 Words
    • 13 Pages

    UPS was created in 1907 by a nineteen year old James E. Casey. “Jim”borrowed $100 from a friend and established the American Messenger Company in Seattle, Washington. Six years later the name was changed to United States Parcel Post. The company did well despite major competition, largely because of Jim Casey´s strict policies of customer courtesy, reliability, round-the-clock service, and low rates. These principles, which guide UPS even today, are summarized by Jim´s slogan: best service and lowest rates. Mr. Casey and his partner Claude Ryan established the Merchants Parcel Delivery six years later. In 1919 UPS expanded outside of Seattle to California. That is when they changed their business name to the United Parcel Service. The word “United” served as a reminder that the company´s operations in each city were part of the same organization, “Parcel” identified the nature of the business, and “Service” indicated what was offered. In 1930 UPS expanded to the east coast with stores in both New York City and Newark, New Jersey. Even though the nation was going through War World II and the Great Depression UPS would continue to grow and thrive. Over the years the would be…

    • 3131 Words
    • 13 Pages
    Better Essays
  • Powerful Essays

    Ups Essay

    • 1325 Words
    • 6 Pages

    Now a billion dollar company, UPS had a very humble beginning. In 1907, a young man in Seattle, Washington named James E. Casey borrowed a $100 from a friend to create The American Messenger Company. James, along with his brother and friends, delivered packages, letters, and even food to restaurants locally. Since cars were still limited at this time, the deliveries were made by foot or bicycle. Even though the company was young, it thrived because, “Jim Casey´s strict policies of customer courtesy, reliability, round-the-clock service, and low rates” (United Parcel Service, 1994-2010). These are the very same principles that the company operated by today. In 1913 technology began to have its place in the company, when they purchased their first car, which was a Model T Ford. They also changed their name from The American Messenger Company to Merchants Parcel Delivery, resulting from a merge with a competing company. The simple name change foreshadowed what the company would be known for from then on. The new name “reflected a shift in the primary focus of the business from messages to packages” (United Parcel Service, 1994-2010). The company kept purchasing delivery vehicles and finally was able to expand out of Seattle. In 1919, the company once and for all adopted its present name, United Parcel Service, and expanded to Oakland,…

    • 1325 Words
    • 6 Pages
    Powerful Essays
  • Powerful Essays

    Ups Swot Analysis

    • 3882 Words
    • 16 Pages

    Starting with Los Angeles in 1952, UPS grew in relative obscurity as it expanded westward from the east coast and eastward from the west. The company was noticed nationally in 1972 when the US Postal Service referred to UPS as a competitor. In 1975 UPS crossed the border by serving Canada, and in 1976 it expanded to West Germany. It started air express delivery in Louisville, Kentucky, in the late 1970s. By 1982 UPS Blue Label Air Service (now UPS 2nd Day Air) guaranteed 48-hour delivery anywhere on the mainland and Oahu, Hawaii. Overnight service (UPS Next Day Air) began in 1982 and became nationwide by 1985. Moving to Atlanta in 1991, the company began to focus on customer service. As part of a technology revamp, UPS created the electronic clipboard used by drivers to track packages and digitize signatures. UPS broadened its services and expanded geographically to better compete with rival FedEx and the U.S. Postal Service.…

    • 3882 Words
    • 16 Pages
    Powerful Essays
  • Powerful Essays

    UPS has used the same strategy for over 90 years. Its strategy is to provide the “best service and lowest rates.” One of the most visible aspects of technology is the customer’s ability to track his/her package via the UPS Web site. However, technology also enables data to seamlessly flow throughout UPS and helps streamline the workflow at UPS. Thus, the technology described in the scenario enables UPS to be more competitive, efficient, and profitable. The result is an information system solution to the…

    • 2580 Words
    • 11 Pages
    Powerful Essays