University Health Services: Walk-in Clinic

University Health Services: Walk-in Clinic

1. Process Flow

PRE TRIAGE FLOW CHART

[pic]

TRIAGE FLOW CHART [pic]

| |Pre-Triage |Triage |
| |NP |MD |SP/MD |SP/NP |NP |MD |SP/MD |
|8am-9am |18.2 |12.2 |2 |6.1 |19.4 |3.1 |197.1 |
|9am-10am |17.6 |11.8 |2.5 |4.7 |19.4 |3.1 |152.5 |
|10am-11am |16.8 |11.3 |5 |2.3 |19.4 |3.1 |72.8 |
|11am-12pm |15.2 |10.2 |3 |3.4 |19.4 |3.1 |109.8 |
|12pm-1pm |11.8 |7.9 |3 |2.6 |19.4 |3.1 |85.2 |
|1pm-2pm |16.9 |11.3 |3 |3.8 |19.4 |3.1 |122.0 |
|2pm-3pm |16.2 |10.9 |3 |3.6 |19.4 |3.1 |117.0 |
|3pm-4pm |15.9 |10.7 |4 |2.7 |19.4 |3.1 |86.1 |
|4pm-5pm |11.6 |7.8 |3 |2.6 |19.4 |3.1 |83.8 |

Calculation in Table:
Total # of patients: taken form Exhibit 2
# that see MD: (67/100)x Total # of patients
# of MDs: taken from Exhibit 4 patients / MD = # that see MD /# of MDs
Time per patient: taken from Exhibit 5
Patients/hour = 60min/ Time per patient