United States Parcel Service

Better Essays
United Parcel Service
Marcel Warren
International Transportation & Logistics
Scott Lawrence
3/5/12

Founded in 1907 as a messenger company in the US, UPS has grown substantially into a multi-billion dollar corporation. Today UPS is a global company with one of the most recognized and admired brands in the world. They are the world’s largest packaging and Delivery Company and a leader of transportation and logistics services. Every day they manage the flow of goods to more than 200 countries worldwide. In 1907 there was a great need of private messenger and delivery services in America. A young entrepreneur named James E. (Jim) Casey, borrowed $100 dollars from a friend and established the American Messenger Company in Seattle, Washington. Six years before the US Parcel Post system was established, messengers would run errands, deliver packages, carry notes, baggage, and deliver food from restaurants. Most of the deliveries were made on foot, and bicycle for longer trips, because there were few automobiles in existence and horse and wagons were many used for deliveries to department stores. At only 19 years of age Jim and his partner Claude Ryan ran the service, taking phone calls within their basement. The company did well despite stiff competition, according to accounts that there were quite a few messenger services already in the area, some of which Jim had worked for in the past. The messengers were a handful of teenagers including Jim’s younger brother George, these messengers ran off very strict policy of customer courtesy, reliability, round the clock service and low rates. These same principles guide UPS today, and are summarized by Jim’s slogan: best service and lowest rates. Between 1913 and1918 the company focused on package delivery for retail stores. The year in 1913 brought several significant changes, as improvements of the automobile and telephone were causing a decline in the messenger business. For the next two years their



Cited: * http://www.ups.com/content/corp/about/index.html?WT.svl=SubNav * http://www.fundinguniverse.com/company-histories/United-Parcel-Service-Inc-Company-History.html * http://ecommerce.hostip.info/pages/1025/United-Parcel-Service-Inc-UPS-EARLY-HISTORY.html * http://www.company-statements-slogans.info/list-of-companies-u/united-parcel-service.htm

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