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Unit 694 Use electronic message systems

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Unit 694 Use electronic message systems
Unit 694 Use electronic message systems

Please find below some guide questions to help you when writing a statement for this unit, (if you would prefer, you can make notes on these points and we can have a taped discussion at our next visit)

General Knowledge for using electronic message systems:

Describe what the main types of electronic message systems are (for example, emails, instant messaging, text messaging etc)
In our company we are using two of the main types of electronic message systems are as follows:
• E-mails, these work by the message leaving your inbox, it is then transferred to a number of servers before it reaches the other persons inbox. During this time it passes through a few servers, some of which save the email for future reference.
• Faxes are another type of electrical message system, this works by drawing the documents through it, scanning them and saving digital images into memory. The machine dials the number, waits for acknowledgment from the fax machine on the other end then transfers the images using different frequency tones to translate varying shades of dark and light.

Describe what the different features of electronic message systems are
Emails are more superior then Faxes as you can attach things, and they can be used for a variety of things. Signing up to websites, they can also be used for video conferencing. You are not limited to how long the email is you are sending, however when you are using a fax machine you are charged by how many pages you send. This can be costly if it is used on a regular basis, whereas emails are free and readily available.

Explain the purpose of keeping an electronic message system up to date
The purpose of keeping an electronic message system up to date is that I know which messages I dealt with also to avoid miscommunication. It also allows me to have more clear view at other messages.
For example every day when I’m coming to work first what I do is checking my email to find

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