Understand why effective communication is important in the work setting.
Identify the different reasons people communicate.
People communicate for all different reasons: to share ideas and information, to express feelings and concerns, to build relationships, to socialize, to share experiences and to offer help or advice.
Communication is an important part of being a Childcare Practitioner, I need to communicate with other members off staff, to help ensure I’m working as a team member and all information is passed on to others. I need to verbally communicate as well as written communication.
I need to communicate with parents and carer’s, to ensure the child’s needs are met and any concerns are discussed and dealt with, keep them updated on their child’s development. Plus I need to build a relationship with them to help them feel at ease and confident about leaving their children in my care.
I need to communicate with the children, help them to settle into their new setting, help them feel safe and confident to explore and achieve their development skills to their full potential.
Explain how communication effects relationships.
When working in a childcare setting I need to build relationships with not just the children I’m working with but their families and our colleagues too. Good communications skills help to build better relationships. Relationships are influenced by the way I communicate, not only with the words I choose to say but also with my facial expressions and body language. I can tell somebody I’m happy as much as I want to but unless it’s accompanied with a smile nobody will believe me. Communication is important when working with children, I have to exchange information regarding the child with their parent/carer and also update our colleagues. It is important when a child is new to the setting to be able to quickly build a relationship with the child, help them to feel at ease and secure, so they’re