Unit 502: Promote Professional Development

Carol Patterson UNIT 502
27/11/14

Promote Professional development

1179 WORDS

Before a team meeting, I evaluate everyone’s needs for professional development via the training matrix and their self-appraisal forms which are distributed prior. I also discuss with my line manager (owner) other objectives which may need addressing.
Each team is equally divided into mixed groups informed by my knowledge and understanding of their skills, capabilities and capacity. A team is allocated a Team Leader, and this individual will report back to the management team prior to staff appraisals and 1-1 supervisions.
A plan of objectives and tasks are planned daily and discussed with the team each morning. Any concerns which the team
Our external inspectors and auditing personnel assess this during inspections. The standard and requirement is reiterated at every point through the team’s or individual’s professional development.
Every leader of each team is supported by myself and my deputy to help them achieve set team objectives and goals. Support is also available from electronical sources; such as the internet or external training providers. Legal aspects of each individual’s work and performance can be soughed from policies and procedures and ACAS.
Assessments and self-assessments are carried out by every member of staff to ensure agreed standards and objectives are met; this is done in both group and 1-1 appraisals and is recorded in writing so the team can reflect on this accordingly.
Identifying conflict in a team can prove difficult, however team leaders are trained in this area and they are supported by the management team. When a conflict is identified this then investigated internally by mean of statements from all concerned/involved. *see page 2 of this assignment for examples of
At all points of my work when assessing and auditing others and systems within my field of work I do give constructive criticism, and maybe a debate. I always offer ways of improving their work to enable our service users to get the most from the team, I never leave open for conflict but I do discuss each point of their work which needs improvement.
I set each team a goal to achieve for the week as part of their job description, this helps boost performance, I also relay work which I have completed and learned from you help them gather more knowledge and understanding of the job at hand, which at the moment is proving very successful.
Other ways to improve performance is to ask visitors to complete questionnaires to help us improve performance as an