1, Think about the range of people you communicate with in work. For each group cover at least 3 that you deal with the most often:
A, Detail what communication needs each different groups has and back this up with your examples of your practice.
B, Are the communication systems and practises described in a) effective? It they are, why are they? If not why are they not?
C, Explain the barriers and challenges faced with each group. Explain why these are barriers and challenges and how you have overcome these. Are there barriers you haven't been able to overcome? Why? What was done instead? Ensure you back up points raised with examples of practice.
Effective communication is central to all therapeutic interaction and is increasingly identified in the standards of health and social care. Also you have to take in methods of communication from peoples first choice of language to any disabilities people may have such as being deaf or blind. In Woodlands organisation there are lots of different people I have to deal with and have to use lots of different ways to communicate.
Service users: Good communication is key when it comes to the service users at Woodlands, many of the service users have had difficult pasts and experiences which may have left them feeling like they can’t trust people, have confidence issues, feel shy, lie or feel nervous. Also working with many service users past and present you realise no boy is the same and they are all individual, service users have different medical conditions such as ADHD or autism, they have different accents of languages, different levels of confidence, trust and disabilities such as speech impairment.
When working with the service users there's lots of things I do to help me meet the needs of the service users such as reading a case file with all information on the service user such as medical information, backgrounds on family and previous placements. Offences the service user has committed or offences that are