Maintaining Quality Standards in the Health Sector
Unit 5: Maintaining quality standards in the health sector
Assessment
You should use this file to complete your Assessment.
How to complete and send your Assessment
Save a copy of this document, either onto your computer or USB drive.
Work through your Assessment, remembering to save your work regularly
When you’ve finished, print out a copy to keep for reference
Then, go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course title and the Unit and Assessment number.
Please note that this Assessment has 6 pages and is made up of 3 Sections.
Name:
Section 1: Know how legislation, policies and procedures determine quality standards of work
1. Using the table below, identify how quality standards link to legislation, policy and procedures in your current health sector organisation (or one that you know well).
Legislation
Key point
Which policy is affected by the legislation?
Which quality standard does it affect in your organisation, and how?
The Data Protection Act 1998
Controls how personal information is used.
The confidentiality NHS code of practice.
Data protection and personal information fair process policy.
Individual passwords for each member of staff which are kept secret.
Conversations regarding personal information should be held in private and ensure not overheard.
Share information only with those who need to know.
Only collect necessary information
2. Describe how personal attitudes and behaviours in your current health sector role (or one that you know well) impact on the quality of service in your organisation.
Attitude/behaviour
How does it impact on your role?
Active listening.
Good for staff to listen to each other and patients. It makes an individual feel valued and that their opinion matters.
Able to obtain information we need as patients more willing to share information if we
Assessment
You should use this file to complete your Assessment.
How to complete and send your Assessment
Save a copy of this document, either onto your computer or USB drive.
Work through your Assessment, remembering to save your work regularly
When you’ve finished, print out a copy to keep for reference
Then, go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course title and the Unit and Assessment number.
Please note that this Assessment has 6 pages and is made up of 3 Sections.
Name:
Section 1: Know how legislation, policies and procedures determine quality standards of work
1. Using the table below, identify how quality standards link to legislation, policy and procedures in your current health sector organisation (or one that you know well).
Legislation
Key point
Which policy is affected by the legislation?
Which quality standard does it affect in your organisation, and how?
The Data Protection Act 1998
Controls how personal information is used.
The confidentiality NHS code of practice.
Data protection and personal information fair process policy.
Individual passwords for each member of staff which are kept secret.
Conversations regarding personal information should be held in private and ensure not overheard.
Share information only with those who need to know.
Only collect necessary information
2. Describe how personal attitudes and behaviours in your current health sector role (or one that you know well) impact on the quality of service in your organisation.
Attitude/behaviour
How does it impact on your role?
Active listening.
Good for staff to listen to each other and patients. It makes an individual feel valued and that their opinion matters.
Able to obtain information we need as patients more willing to share information if we