Demonstrating effective leadership: Case study 28 – Smoking at the state Health Department Ricky Koya
February 6, 2015
Dr. Jackie Heisler
Demonstrating Effective Leadership
Case study 28: Smoking at the state health department, leadership and ethical decisions are in question when Dr. Paul Billingsley takes over as leader of the company, coming from another state. The leader in this case study is described as Dr. Paul Billingsley who was hired from out of state to lead the Department of Health and Human Services. After a few days on the job he noticed a big problem that he felt he needed to take action on which was the amount of smoker’s there were in the workforce not just that but the amount of break’s they took during there scheduled shift.
This was a huge concern for Dr. Billingsley and he quickly took action to eliminate the amount of smoker’s on the workforce as well as smoking break’s. The department’s mission statement was “To promote the overall health and well – being of the citizens of the state by providing necessary medical, fitness and mental health programs and services”. (Sharp, Aguirre, Kickham P. 71) Based on the mission statement Dr. Billingsley based his assumption that the number of smokers in the department did not agree with the mission statement and that it was a disservice to the citizens as they were representing a false image to the Health and Human service department. After only three months on the job he quickly wrote a Memorandum to the employees that read, “ Beginning immediately, there will be no smoking on department grounds. Further, all employees are hereby notified that six months from the date of this memorandum the department will test all employees for nicotine.” (Sharp, Aguirre, Kickham P.71)
Dr. Billingsley let employees know that they will compensate employees who utilize the smoking cessation program they have to stop their addiction to nicotine. Clearly this did not sit well with the employees who formed protests and signed a petition to repeal the new rule of no smoking on state grounds and in general. The employees respected not smoking on state grounds but there concern was smoking in general and the random nicotine testing. The letter stated that smoking on state property was not a concern but smoking on there own time should not be a concern to Dr. Billingsley.
The letter did not sit well with Dr. Billingsley who quickly addressed the letter by saying he will not change the policy and that any other protests or arguments would be ground for termination. The employees also had an idea they send letter’s to the state legislators protesting the new policy as smoking on there own time should not be grounds for termination.
As the hearings took place Dr. Billingsley was called to testify before the house and senate committee where he demanded to know the names of the employees who send letter’s to repeal his policy. Senate did not provide any names to Dr. Billingsley nor did they come up with an answer.
As the Leader of State health department Dr. Billingsley has the power to encourage change and write new policies to be effective immediately without any hesitation. While the employee’s are discouraged, they need to acknowledge that they do work for the health department and smoking is considered dangerous to the public. According to the Columbia Encyclopedia “smoking is considered a health hazard because tobacco smoke contains nicotine, a poisonous alkaloid, and other harmful substances such as carbon monoxide, acroleing, ammonia, prussic acid, and a number of aldehydes and tars. (Capella) So the health effects are smoking are really dangerous so smoking on state property should be eliminated immediately as you are representing a healthy lifestyle to the public.
According to Mr. Allman “As a leader, you are responsible for the productivity of your team, the fact is Employee satisfaction causes productivity and customer satisfactions. And...
References: Allman, S. D. (2004). Leadership: The Successful Use of Conflicting Principles. Kennesaw, GA, USA: Sam Allman Consulting & Training. Retrieved from http://www.ebrary.com
Hays, R. (2012). Leadership. Clinical Teacher, 9(5), 345-347. doi:10.1111/j.1743-498X.2012.00573.x
Sharp, B., Aguirre, G., & Kickham, K. (2011) Managing in the public sector: A casebook in ethicsand leadership. (1st ed.), Boston, MA: Pearson Education, Inc.
Smoking. (2013). In The Columbia Encyclopedia. New York, NY: Columbia University Press. Retrieved from http://library.capella.edu/login?url=http://search.credoreference.com.library.capella.edu/content/entry/columency/smoking/0
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