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unit 311
QUESTION BOOKLET
Guided learning hours: 37 hours Learning outcomes and assessment criteria:
This unit has been crossed referenced to the knowledge outcomes of Mandatory Diploma Unit 305.

Outcome 1 Understand person centred approaches in adult social care.
The learner can:
1.1 Describe person centred approaches.
Person centred means exactly what it says, - that you must build everything you are doing around the needs of the person that you are working with, this is not just about consulting their needs it is about people taking control of the planning and delivery of their own support and care services
Person-centred Approaches include:
Treating individuals with dignity and respect
Taking a broad look at all their needs and meeting all aspects of them not just centring on one.
Giving the individual all the information they require to allow them to make their own informed choices
Working towards a partnership with the service user rather than a relationship that is solely controlled by professionals.

1.2 Explain why person-centred values must influence all aspects of social care work Dip 1.1
Support or care plans are the basis of how these care services are delivered. The most important part of the plan is setting out the outcome that you want to achieve and then gearing the whole plan around achieving this goal.
In order to deliver the plans effectively in care we look at the outcome of a situation rather than looking at the input.
This outcome will then underpin the way in which we need to work to correctly achieve the outcome that our service user requires. Key values are:

• Meeting the individuals needs
• Ensuring service users have the best quality of care that can be provided
• Giving quality of care ensures that the service user has the best quality of life available
• Mainly treating all individuals

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