Unit 307 Understand How to Handle Information in Social Care Settings

Topics: Social work, International Federation of Social Workers Pages: 7 (2240 words) Published: June 8, 2013
Unit 307 Understand how to handle information in social care settings

Outcome 1 Understand requirements for handling information in social care settings

Outcome 1.1 identify legislation and codes of practice that relate to handling of information in social care settings;

Keeping information safe and only passing it on where there is a clear right to it and a clear need to do so, is an important right for all service users because: 1. Service users may not trust a care worker who does not keep information confidential; 2. Service users may not feel valued or able to keep their self-esteem if their private details are shared with others; 3. Service user’s safety may be put at risk if details of their property and habits are shared publicly; A professional service which maintains respect for individuals must keep private information confidential. There are legal requirements under the Data Protection Act 1998 to keep personal records confidential. Anyone processing personal data must comply with the eight enforceable principles of the Data Protection Act 1998 which say that data must be: * Fairly and lawfully processed;

* Processed for limited purposes;
* Adequate, relevant and not excessive;
* Accurate;
* Not kept for longer than necessary;
* Processed in accordance with the data subject’s rights; * Kept secure;
* Not transferred to other countries or territories without adequate protection; The Freedom of Information Act 2000 creates the “right of access” to the public of general information held by public authorities, local authorities and the National Health Service. Personal data cannot be accessed as this is protected by the Data Protection Act 1998. The full provisions for the Freedom of Information Act 2000 came into force in January 2005. The Care Quality Commission (CQC) sets the Essential Standards of Quality and Safety 2010. The Essential Standards of Quality and Safety 2010 is designed to help providers of health and adult social care to comply with the Health and Social Care Act 2008(Regulated Activities) Regulations 2010 and the Care Quality Commission (Registration) Regulations 2009. These regulations describe the essential standards of quality and safety that people who use health and adult social care services have a right to expect. Outcome 21 of the Essential Standards of Quality and Safety 2010 sets out the regulations related to recording, keeping and handling information of service users. People who use services can be confident that: * Their personal records including medical records are accurate, fit for purpose, held securely and remain confidential; * Other records required to be kept to protect their safety and wellbeing are maintained and held securely where required; This is because providers who comply with the regulations will: * Keep accurate personalised care, treatment and support records secure and confidential for each person who uses the service; * Keep those records for the correct amount of time;

* Keep any other records the Care Quality Commission asks them to in relation to the management of the regulated activity; * Store records in a secure, accessible way that allows them to be located quickly; * Securely destroy records taking into account any relevant retention schedules; The General Social Care Council (GSCC) set down codes of conduct for social workers and social work employers and maintained a register of around 100,000 social workers and students, using a conduct model to regulate and discipline registrants. The GSCC was set up in 2001 further to the Care Standards Act 2000 and was given a broader remit to take a lead in the strategic development and promotion of the whole social care sector in Britain. On 31 July 2012 GSCC closed and the regulation of social workers was taken over by the Health Professions Council, which was renamed the Health and Care Professions Council to...
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