unit 302

Topics: Understanding, Better, Work Pages: 5 (1837 words) Published: October 26, 2014
UNIT 302
(2 Explain expectations about own work role as expressed in relevant standards? The expectation of my work role is to understand my job description 100% in order to carry out the best care for service users this will show my competence to the job role not only that i understand how to do the job but understanding why i do it and the theory side of the job . To be able to know how to do my job correctly it is important that i read the standards of my work place which are the National Minimum Standards,the National Occupational Standards, policies and procedures and the staff hand book. These will explain the standard of work i need to do in order to work effectively and provide the best care for the individual needs of the service users. This will also show competence to my job role showing that i am taking time to read and understand how to do the job be for i put it to practice. OUTCOME 2

(1 Explain the importance of reflective practice in continuously improving the quality of service provided? Reflective practice is important when improving the quality of the service provided because nothing ever stays the same things change all the time. Change is a very big thing and new standards reflect the changes in our profession. It is important to continuously review and reflect on practises used in order to improve or change approaches to strategies and actions that can benefit the service user and the service provider to improve the service to the best standard possible. This can be done in a positive organised approach which is why there are regular supervision with the line manager, staff meetings or house meetings where if it is a private small care home service users are involved to discuss things that may have gone well or not so well, things that could have be done differently so we can work as a team to improve the situation or what could be done in the future to make things better and maybe see things from a different perspective so as to understand how the service user may perceive situations. Keeping up to date with records and reviews because it will help to reflect back on what needed to be done to what has been done since the last record , review to what needs to be done next. Also completing personal development plans and risk assessments which i can reflect back on to improve the quality or service for the needs of the service user. Keeping up to date with new developments and information is important when using reflective practice it is my job to regularly check the work setting standards just in case of new standers and to keep attending training courses and information centres to keep up to date. I can also find new information through the media like radio, television, newspapers and magazines, also the Internet can provide new information and any changes to the care sector. Any new information obtained is best discussed with manger as it may not apply to the work place. It is important to reflect on work activities and development of knowledge, skills and practise because it allows you to assess what you are doing well, identify areas where you might like or maybe need more training or guidance in to make sure you are doing your job correctly, and are meeting all standards and expectations within the care setting and following policies and procedures. It helps you think about what you are doing in the setting and to always be aware of how I work with the service users and colleagues. Reflecting on my own practice can enhance and improve my confidence and self-esteem because I can look at what I am doing well, and what I have learnt and achieved. It can also make me feel good about myself especially if I have done something with ease that I used to find difficult, if I have done something I never did well in or something that I have never tried before, this then gives me confidence to continue working. (3 Describe how own values, belief systems and experiences may affect working...
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