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Unit 301 Communication and Professional Relationships with Children, Young People and Adults

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Unit 301 Communication and Professional Relationships with Children, Young People and Adults
Outcome 1
Explain the purpose and principles of effective communication and relationships in a diverse school
Why do we communicate? How do we communicate? Two simple questions but many different answers of how and why we communicate with others and the effect it has when communicating with people.
Depending on the age of who we are trying to communicate with whether a child or an adult, someone whose English is a second language, or someone who has a disability the way in which we communicate with them should not really be much of a difference, it is how we communicate with them which is the most important part.
How we communicate with others in schools can be in many ways (as shown below)

Written None Verbal Communication (NVC) Letters, Session Plans Facial Expressions Feedback, Post it Notes Praise cards, Log books, Planners Journals Electronic Verbal Email, Text, Phone, Internet, VLE, Learning Platform
All of the above are ways in which we all communicate with other people, but to communicate effectively we need to have a positive relationship with them. Once you have this relationship the communication between you will be a happy and comfortable one.
How we build that relationship with them depends on their age (as shown below)

Eye to Eye Contact

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