Introduction: Morrison’s PLC is one of the largest food retailers in UK. It has changed a lot over the last 8-10 years. Thanks to HR guidance it has improved all his sections and departments. To maintain this growth Morrison’s has to offer new services and products by using new selling strategies. To improve Morrison’s performance the HR changed the internal and external factors.
Internal factors that HR has changed:
Organisational needs and skills requirements: organisational needs are constantly changing that is why Morrisons’s HR has to training the employees as far as they can keep their position. The organisation must watch the marketing in order to open new stores in other countries or in other regions. In this way the business will need to expand its organisation needs(which are also called workforce) and these new people must be trained and also must be able to speak other languages(if the store will open in different countries). However, nowadays the technology that Morrisons had include in its supermarkets, has affected the organisational needs because by using the equipment customers do not need more than two people to help them.
Workforce profiles: As any business Morrisons has got workforce profiles which include information such as: gender, age, ability and ethnicity. In fact, if Morrisons had people who retire at the same time, Morrisons would be able to cover them by introducing new employees. In order to have the equality at work, Morrisons also have ethnicity as a paragraph within the workforce profiles. By using this method Morrisons may assemble the same ethnicity together to obtain better performances.
External Factors
Supply of labour: To cover all the new markets demand Morrisons’s HR has to cover all the gaps by training the new employees and by making them flexible within the shift hours and within the market demand.
Demand for products and services: Morrisons has started to grow. In fact,