Unit 10 P1
Describe the role of sales staff working at richer sounds electrical retailer
Talking to customer & greeting customers:
Have a positive attitude. Keep your conversation cheerful yet professional. Keep focus on customer—not on yourself. Especially if you are meeting your customer for the first time, keep your focus on your customer and their needs.
Demonstrate products & complete sales
When having knowledge about the would be easy in answering questions for the customer. Product knowledge can mean more sales. Having a thorough understanding of the products on the shelves can allow a retailer to use different techniques and methods of presenting the product to customers.
Keeping the shop clean & making sure the price tags are on the goods
The way this is done is by the worker making sure if someone spilt drink on the floor they would have to make sure that the shop floor is clean by getting the clear to clean the part that has got
Stock & delivery checks
With stock control and delivery checks, they have to make sure that the are in stock before. He the person says if the stock is in or not. It would be hard to deal with an angry customer if the stock he or she wanted wasn’t in stock, and also when the stock has near finished you have to contact the stock manager who is in control to order new stocks for people who need the products.
Keeping records
Keeping record is very important as a staff working in any retail store its vital to make the business more successful. The staff has to make sure that keeping records most be the most important thing at the end of the day, this is because if a new stock clothing comes along you have to make sure that you write down what has came in or else if the manager wanted to check the records of what has came in. And nothing ain’t on the piece of paper the staff would get into trouble. Therefore, it should be allocated due importance. Many business owners invest a lot of time
And effort into the running of
Talking to customer & greeting customers:
Have a positive attitude. Keep your conversation cheerful yet professional. Keep focus on customer—not on yourself. Especially if you are meeting your customer for the first time, keep your focus on your customer and their needs.
Demonstrate products & complete sales
When having knowledge about the would be easy in answering questions for the customer. Product knowledge can mean more sales. Having a thorough understanding of the products on the shelves can allow a retailer to use different techniques and methods of presenting the product to customers.
Keeping the shop clean & making sure the price tags are on the goods
The way this is done is by the worker making sure if someone spilt drink on the floor they would have to make sure that the shop floor is clean by getting the clear to clean the part that has got
Stock & delivery checks
With stock control and delivery checks, they have to make sure that the are in stock before. He the person says if the stock is in or not. It would be hard to deal with an angry customer if the stock he or she wanted wasn’t in stock, and also when the stock has near finished you have to contact the stock manager who is in control to order new stocks for people who need the products.
Keeping records
Keeping record is very important as a staff working in any retail store its vital to make the business more successful. The staff has to make sure that keeping records most be the most important thing at the end of the day, this is because if a new stock clothing comes along you have to make sure that you write down what has came in or else if the manager wanted to check the records of what has came in. And nothing ain’t on the piece of paper the staff would get into trouble. Therefore, it should be allocated due importance. Many business owners invest a lot of time
And effort into the running of