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unit 10 lead and manage a team
Unit 10 Lead & Manage a Team within a health & social care setting answers
Amanda Dickinson
AC 1.1, 1.2, 1.3
Syer & Connolly (1996) describes a “team system” as a group of people who constitute a system of interrelated entities and whose members share a common goal. They argue that team members need to develop awareness of themselves and each other, and of their differences, through giving descriptive feedback. This allows appreciation of differences, good contact and improved communication. Trust, respect, team spirit and synergy may then emerge. Consequently this leads to a highly developed awareness. The notion of a cycle more easily suggests the kind of continuous process that teams go through and need to revisit as new members are introduced or members leave. This model suggest that skill and attention are required from the manager and team members. A key role of the manager is to enable team members to work together on their tasks. This involves thinking about the history of the team as well as the individual and also requires the manager to promote their ability to work together as group. The following shows the cycle of developing team working skills based on Syer & Connolly 1996.

The following diagram shows a model of “team systems “which brings together concepts of Syer & Connolly and Sherinham et al. ( N A Byer and R H Weston- on measuring the progress of industry teams, 2003)

Inputs enter the team from the environment in which it operates, typically inputs consist of information and resources. Outputs are whatever the team produces. Performance measurement and the use of feedback should ensure continuity is maintained of a team system.
A team is a group of people who work together towards a common goal. To achieve these goals, the team need to understand the purpose and objectives and what their individual and collective responsibilities are. The team therefore needs information

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