Understanding Organisations and The Role of HR

Topics: Human resource management, Human resources, Management Pages: 14 (2603 words) Published: November 27, 2014


Certificate in Human Resources Practice 2013/14

Student; Jason Hal (21303364)

Assignment 2 Understanding Organisations and The Role of HR

Tutor;

Submission date; 4th December 2013

Venue: Darlington College

Word Count: 2432

Contents

1. Introduction…………………………..............…………………………............4 2. Methodology…………………………………………………………..…...........5 2.1 Primary Research ...................................................................................5 2.1.2 Face to Face interview..........................................................................5 2.2 Secondary Recourses .............................................................................5 3.Identify The Organisation………………………………………………….......6

3.1 Leisure Division......................……………………………………….......6
3.2 Fuel Division........................................................…………………….....6
3.3 Products and Services.............................………………………............6
3.3.1 Brulines..........................…………………………………………………...6
3.3.2 iDraught........................…………………………………………………….6
3.3.3 Machine Insite..........................................…………..…………………….6 3.3.4 Vendexpert……………………………………………...........................….7 3.3.5 Vianet Fuel Solutions (VFS)... …………..………………………………7 3.4 Customers and Their Needs…………………………………...…………...7 3.5 Purpose, Goals, Targets and Financial Structure…………..............…..7 3.6 External factors using PESTLE…………………………………………….7 3.6.1 Technological….......................................................................................8 3.6.2 Environmental…...............................................…………………………..8 3.6.3 Economic………………………………….................................................8 3.6.4 Legal……………………………………………...................................…....9 4. Structure..........................................................................................…................9 4.1 Leisure Division…………………………...…………...…............................9 4.2 Fuel Division…………………………...........................................................9 4.3 Functions within Organisation……………………………………....................9 4.3.1 Human Resources……………………………………………………….....9 4.3.2 Finance……………………………………………………………................9 4.3.3 Sales and Marketing………………………………………………….........10 4.3.4 Customer Support Services (Admin)…………………………………...10 4.3.5 Functions work to Optimise Performance……………….....................10 4.4 Culture of Organisation……………………………………..............................10 4.5 HRM/L&D Support an Organisation ……………………………………….....11 4.6 HRM/L&D Support an Line Managers and Staff…………………................11 4.6.1 Workforce Strategy………………………………………………..............11 4.6.2 Performance Management….……………….……………………………11 4.6.3 Conflict Resolution…..............................................................................12 5. Bibliography........................................................................................................13

1. Introduction
To understand the role of the Human Resources function within an organisation it helps to understand the nature of the organisation, also appreciate the types of activities in which Human Resources may be involved within the organisation, know the company values, behaviours and culture, and be able to develop links with all levels of the organisation.

2. Methodology
To complete my report I have conducted primary and secondary research. Primary research
Face to face department overviews with department heads
Secondary research
Internal sources;
Company statistics;
2.1 Primary research
2.1.2 Face to face interview
These have been conducted with Department Heads; this has been done to gain an understanding of how each department contributes to the business. 2.2 Secondary...

Bibliography: http://www.accountingweb.co.uk/topic/technology/are-you-ready-weee-regulations-lucie-benson. (n.d.).
http://www.businesslink.gov.uk/bdotg/action/detail?itemId=1082900877&type=RESOURCES. (n.d.).
www.businesslink.gov.uk/bdotg/action/detail?itemId=1082900877&type=RESOURCES. (n.d.).
www.vianetplc,com/investors/shares. (2013, November).
www.vianetplc.com. (2013, November).
(http://www.managementstudyguide.com/importance-of-organization-culture.htm, 2013)
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