Understanding Organisations

Topics: Vocational education, Apprenticeship, Training Pages: 8 (2205 words) Published: April 14, 2014
A new manager is starting in the organisation shortly. You have been asked to provide a written briefing note for this new-starter so that they can gain some understanding of the organisation in preparation for their start.

Manager’s Briefing Note

A list of what the organisation produces or the services that it offers to its customers:

Nova Training provides high quality Education, Training & Apprenticeships opportunities. Our Apprenticeships and Study Programme is delivered from one of our 16 centres in the West Midlands.

We cover vocational training divided into seven main areas as follows: Motor Vehicle, Business Administration, Retail, Warehousing, Customer Service and Hair and Beauty and Functional Skills and Employability Training.

Our training and support is tailored to meet the needs of all our clients, with experienced staff guiding young adults throughout their training programmes from foundation to NVQ level 2.

An Identification of the Main Customers
Our programme delivery includes the following studying and training opportunities for

14 -16 year old School Provisions
16 – 18 year old Traineeships
19 – 24 Apprenticeships and vocational training
Adult Employability Courses ( delivering Maths, English and ITC to those who are looking for employment)

The Purpose and Goals of the Organisation:
Nova was established as a Private Training Provider in September 1992 and celebrated its 20th anniversary in 2012. Over the years Nova has operated a number of youth and adult training courses and also delivered employer led courses and qualifications such as NVQ's and Apprenticeships.

Our Vision
Through a socially inclusive approach we will stimulate demand for learning from employers, young people and adults, improve literacy, numeracy, language and ICT skills so that individuals have the skills for employment and further skill development.

Our Goal
To create and sustain an environment where staff can deliver an innovative, challenging, quality, exciting and inspiring learning experience that meets the needs of learners, non-learners and employers in the local community. (Nova Website)

An analysis of a minimum of 4 external factors and their impact on the business activities of an organisation:

After completing a Pestle Analysis on Nova Training I have identified that the following four external factors impact on our business organisation.

Government Funding
The purpose of Government funding is to promote sustained economic growth thereby reducing unemployment.

At Nova Training all the training courses and qualifications we offer to the public are reliant on Government funding. The process of applying and wining contracts to deliver qualifications in a particular area can be wrought and with no guarantee of any results.

Funding rates are derived from a calculation that takes account of the sector and the demographic of the individual Apprentice. For example, more funding is available to support an Apprenticeship in engineering which typically takes three years to complete and involves the use of specialist facilities and equipment than one in retail, which might take one or two years and involves less technical content.

For the employer, the disadvantages of Government funding are that they are not a reliable regular source of income and are susceptible to many changes from current parliamentary legislation. A company is subject to scrutiny and open observations and funding can be withdrawn and training providers fined for not adhering to strict procedures and processes.

For future the organisation would have to ensure that all practice and procedures are transparent and aligned with all Government guidelines. All staff members are trained to deliver training to a high standard and paperwork is regularly checked and verified.

Employer Led
Working with local employers is essential to our business and to our learner’s success. We aim to provide...
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