Understanding human resources
CIPD Certificate in HR Practice
Foundation level
Student name:
Assessor name:
Lead IV name:
Title of unit: Understanding Organisations and the Role of Human Resources
Unit Number:
Contents
Page
Aim of the report
3
Product and services offered by PC World to its customers
4
PC World’s main customers
5
Four external factors and the impact they have on PC World’s business activities
6
The structure of the organisation and four functions groups
8
How the different functions work together to optimise performance
9
The culture of PC World and two ways this affects operations
10
Three HR activities that support PC Worlds strategy
11
Three Ways HR professionals support line managers and the staff at PC World
Referencing
12
13
Aim of the report
This report is aiding a new manager to the business so they can gain some understanding of the organisation in preparation for their start in PC World.
The aim of the report is to ensure the new manager:
1. Understands the purpose of the organisation and its operating environment
2. Understands the structure, culture and functions of the environment
3. Understands how HR/LD activities support the organisation
The report will be based on my job role as a General Manager of PC World
Product and services offered by PC World to its customers
PC World is one of the United Kingdom’s largest retail Computer Superstores. Established in 1991, it became a part of Dixons Stores Group in 1993. Stores can be found in most towns in England offering good local employment, services and products to thousands of customers.
The products PC World offers its customers are:
Electrical and technological products such as laptops, tablets, televisions, cameras, audio products, computing software, printers, printer ink, audio
Foundation level
Student name:
Assessor name:
Lead IV name:
Title of unit: Understanding Organisations and the Role of Human Resources
Unit Number:
Contents
Page
Aim of the report
3
Product and services offered by PC World to its customers
4
PC World’s main customers
5
Four external factors and the impact they have on PC World’s business activities
6
The structure of the organisation and four functions groups
8
How the different functions work together to optimise performance
9
The culture of PC World and two ways this affects operations
10
Three HR activities that support PC Worlds strategy
11
Three Ways HR professionals support line managers and the staff at PC World
Referencing
12
13
Aim of the report
This report is aiding a new manager to the business so they can gain some understanding of the organisation in preparation for their start in PC World.
The aim of the report is to ensure the new manager:
1. Understands the purpose of the organisation and its operating environment
2. Understands the structure, culture and functions of the environment
3. Understands how HR/LD activities support the organisation
The report will be based on my job role as a General Manager of PC World
Product and services offered by PC World to its customers
PC World is one of the United Kingdom’s largest retail Computer Superstores. Established in 1991, it became a part of Dixons Stores Group in 1993. Stores can be found in most towns in England offering good local employment, services and products to thousands of customers.
The products PC World offers its customers are:
Electrical and technological products such as laptops, tablets, televisions, cameras, audio products, computing software, printers, printer ink, audio