Understanding good practice in workplace coaching

Topics: Learning styles, Kinesthetic learning, Auditory learning Pages: 12 (3237 words) Published: April 24, 2014


• 1.1 Describe and define the purpose of workplace coaching Coaching as defined by the International Coach Federation (ICF) is: … an ongoing partnership that helps clients produce fulfilling results in their personal and professional lives. Through the process of coaching, clients deepen their learning, improve their performance and enhance their quality of life ……

Coaching is the art of facilitating another person’s learning, development and performance. Through coaching people are able to find their own solutions, develop their own skills and change their own behaviors and attitudes. Coaching is an on-going process designed to help employees gain greater competence and overcome barriers to improving performance. Why do we do Coaching :

• it complements other learning and development solutions. • It brings out the best in someone
• Helps staff to resolve issues by coming up with their own ideas • It provides listening and quality time
• it empowers individuals and encourages them to take responsibility • provides the coachee with a toolkit to make own decisions and take actions • leads to improved job performance, motivation and job satisfaction. • It is forward-looking, focusing on outcomes and how to get there. • it is not structured learning, therapy or the expert providing answers • Exposure to coaching encourages the coachee to adopt this approach when they themselves are working with others – this in turn helps build a coaching culture within our organisation • coaching places the responsibility for learning on the coachee, with the coach helping the individual use his/her resources to find the answers from within. Overall the coaching experience should be a positive one although coaches should prepare themselves to be Challenged as it is only through recognising the need to change, and setting about addressing this needs will the coachee actually develop and move forward. What are the benefits of coaching?

To the Individual
To the Manager
To the organisation
Enhances skills
Happy to come to work
Feels valued because someone is dedicating their time and attention More productive
More accepting of change
Improved knowledge and awareness
Improved confidence and self esteem
Clarity and focus for own development
Increased motivation
Increased personal awareness to facilitate
Role model for others leadership development

Better performing staff
Better functioning team
Easier to manage
Job satisfaction
Staff retention
Motivated manager
Reach goals within team

Reach vision / targets
Good reputation
Enhanced recruitment
Better care for patients
Recognise shared knowledge
Demonstration of people investment
Encourages nurturing
Transformational approach
Increases awareness of business needs
Cost effective way to develop staff
Improves customer service
Intrinsically motivates people
Facilitates the adoption of a new culture/management style
• 1.2 Explain the role and responsibilities of an effective workplace coach The first point I would make here is what I personally feel to be an important factor to be an effective workplace coach, coaching should be what you love to do and then you will enjoy coaching! A pre-requisite for coaching is a basic trust in the coachee. For coaching to be effective, at the first session, it is important that this session is led by the coach and is used for the coach to set the scene and : • Agree with the coachee explicitly on how the coaching will be delivered, the expectations for both parties (a brief discussion should suffice), an understanding of what the coachee wants to achieve from coaching (long, medium, short term goals, priority areas) • ensure that any administrative processes are clear and answering any questions. • Ensure mobiles are...
Continue Reading

Please join StudyMode to read the full document

You May Also Find These Documents Helpful

  • Understanding Good Practice in Workplace Coaching Essay
  • good Essay
  • Coaching in the Workplace Essay
  • Coaching In The Workplace Research Paper
  • CIPD Level 3 Learning and Development Practice 3DCS Developing coaching skills for the workplace assignment Essay
  • Coaching in the Workplace Essay
  • Coaching and training Essay
  • Developing Coaching Skills in the Workplace Essay

Become a StudyMode Member

Sign Up - It's Free