The role of the Health and Social Care worker.
1. Describe why is so important to work in partnership with others.
It is very important that I work in partnership with my colleagues and all other people. This will include carers, families, doctors, nurses, occupational therapists, other health professionals, social workers, voluntary organisations and other people.
Others people may be able to provide useful information to support me in my work and I may be able to provide useful information to support them in being part of the individual’s lives. This is good partnership working. If there are communication difficulties with service users. A carer or family member can share information with me about how I can best communicate with an individual.
2. What skills are needed for resolving conflicts?
Managing and Resolving Conflict in a Positive Way
Conflict is a normal, and even healthy, part of relationships. After all, two people can’t be expected to agree on everything at all times. Since relationship conflicts are inevitable, learning to deal with them in a healthy way is crucial. When conflict is mismanaged, it can harm the relationship. But when handled in a respectful and positive way, conflict provides an opportunity for growth, ultimately strengthening the bond between two people. By learning the skills we need for successful conflict resolution, we can keep our personal and professional relationships strong and growing.
The fundamentals of conflict resolution
Conflict arises from differences. It occurs whenever people disagree over their values, motivations, perceptions, ideas, or desires. Sometimes these differences look trivial, but when a conflict triggers strong feelings, a deep personal and relational need is at the core of the problem a need to feel safe and secure, a need to feel respected and valued, or a need for greater closeness and intimacy.