Understand How To Handle Information In

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Understand how to handle information in social care settings

1.1 Identify legislation and codes of practice that relate to handling information in social care settings

Data Protection Act 1998 – it gives rights to individuals in respect of personal data held about them.

Freedom of Information Act 2000 – it gives you the right to ask any public sector organisation for all the recorded information they have on any subject.

Employees Policies & Procedures - to make sure that all records that are kept in the office are put away in a locked secure cabinet or securely saved on the computer.

Health and Social Care Act 2008 – it requires us to publish a code that sets out the practice we will follow in obtaining, handling, using and disclosing confidential personal information.

1.2 Explain how legal requirements and codes of practice inform practice in handling information

Legal requirements give us guidance and support when it comes to storing and handling personal / confidential information about the service users. It helps us to store information correctly and safely.  For example we use key safes every day and we have to make sure not to tell anyone the number combination. Worst thing you can do is to right down the number on your rota next to the service user’s name where the address is also given.

2.1 Explain how to maintain records that are up to date, complete, accurate and legible

A good way of maintaining records is on a computer or in a file that can be kept confidential and kept up to date. Records should be updated each time the service user is reviewed.

2.2 Describe practices that ensure security when storing and accessing information

Passwords on computers blocks unauthorised people from accessing records.

Locked away in a filing cabinet with a key that only someone who is authorised to open it has the key.

Not leaving notes everywhere in the office with information on them about the service users....
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