Undercover Boss

Topics: Leadership, Boss, Management Pages: 3 (1092 words) Published: June 9, 2012
Undercover Boss

MGT 550

Examine how working “in the trenches” of the organization can help improve leadership skills. Working “in the trenches” of the organization is a great way to improve leaderships skills. It helped employers realize exactly what their employees have to go through on a daily basis. They shared the identical work experience of these employees and, along the way, learn a great deal about what is good and not so good in the organization. Bosses’ coming down working side by side with employees is a great way to build trust. We all know that trust is not easily given, coming to trust someone is a leap of faith really. People have a hard time trusting their bosses, mainly because they don’t know their bosses. This process gradually helped that process because it provides the right environment to get to know them. The employees and employers really develop a personal relationship, due to the relaxation of the persona the boss has, and the time necessary to develop the trust. It lets you see how good the communication is going from the top to the bottom. Having great leadership skills includes your being able to clearly and specifically communicate your vision, goals, skills, intentions, and expectations to others. With this program one will have the ability to listen to see how the information from the top is being received and implemented by the employees. And if it’s not being received the way you meant you can go back and correct it, because to become a great communicator, continually strive to improve your verbal, nonverbal, and listening skills. Working in the trenches will also help you work on your motivational skills getting the employees ready to have another great day of work. A leader is only as powerful as his team. As a leader, you will want to surround yourself with great employees. One will be able to assist others in recognizing and utilizing their strengths, gifts, and...
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