Preview

Uitm - Mgt153 (Chapter 5)

Good Essays
Open Document
Open Document
530 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Uitm - Mgt153 (Chapter 5)
CHAPTER 5 : MANAGING A BUSINESS
Definition : the process of administering and coordinating resources effectively, and in an effort to achieve the goals of the organization.
Managers are people who are responsible to coordinate, guide and supervise the work of other organizational members, to attain organizational goals.
The management process: 1. Plan : selecting clear objectives and determining the right strategies. 2. Organizing : the process of arranging and coordinating organizational resources particularly human resources, to carry out the organizational plan. 3. Leading : the process of motivating subordinates and inspiring others towards achieving organizational goals. 4. Controlling : the process to ensure that performance is as planned and taking necessary corrective actions / changes when needed.
Managerial level : 1. Top-level managers : set goals and provide the strategic directions for organizations, hold job titles. (CEOs, COOs, President, etc.) 2. Middle-level managers : carrying out goals set up by the top management, as linkage between the top and the first-line managers, develop departmental plans and strategies to support the organizational goals. (Departmental Head, Human Resource Manager, Faculty Dean, Marketing Manager) 3. First-level managers : often called as supervisors, managers who interacts and work most closely with the operational employees, responsible in directing and supervising the actual day-to-day work of the organization at the operating level. (Crew / Team Leader, Line Supervisor, Head Nurse) 4. Non-managerial : perform variety of task activities, using technical skills. (Driver)
Management skills : 1. Technical skills, T : the ability to understand and demonstrate knowledge and proficiency in a specialized field. Most used position : first level managers. 2. Human skills, H : the ability to interact and work well with other people. Most used position : middle level managers.

You May Also Find These Documents Helpful

  • Good Essays

    CIS 348 ASSIGNMENT 1

    • 960 Words
    • 4 Pages

    The three levels of management required to produce each of the deliverables described are low-level management, middle-level management, and top-level management. Top-level managers are responsible for controlling and overseeing the entire organization and its operations. Middle-level managers are responsible for executing organizational plans, project management and communicating up and down the chain, and also complying with the company 's policies. These managers act at an intermediary or mediator between top-level management and low-level management. Low-level managers focus on controlling and directing production and efficiency. They serve as role models for the employees they supervise.…

    • 960 Words
    • 4 Pages
    Good Essays
  • Better Essays

    In larger organizations, management is often broken down into three levels that is upper management, middle management and lower management. Upper management includes top executives who are highest on the management hierarchy. Middle management includes department managers and division managers, who are the communication link between upper and lower management. Lower management includes first-line managers and supervisors, who are on the bottom of the management hierarchy. In smaller organizations, there is often only one level of management between the non-managerial employees and the organization 's leaders. Smaller organizations also generally have fewer managers than larger organizations. Non-managerial employees are placed into categories according to their job functions. In an office environment, non-managerial job titles may range from administrative assistant to payroll specialist to computer technician.…

    • 2058 Words
    • 9 Pages
    Better Essays
  • Powerful Essays

    Levels of Management

    • 1187 Words
    • 5 Pages

    The branch managers and departmental managers constitute middle level. They are responsible to the top management for the functioning of their department. They devote more time to organizational and directional functions. Their role can be emphasized as -…

    • 1187 Words
    • 5 Pages
    Powerful Essays
  • Good Essays

    Environmental Organization

    • 3684 Words
    • 15 Pages

    Management comprises directing and controlling a group of one or more people or entities for the purpose of coordinating and harmonizing them towards accomplishing a goal. Managers are people who work with and through other people by providing guidance to accomplish work activities related to the realization of organizational goals. They are often classified into three groups in a hierarchy of authority, and each has different, but related, responsibilities. These three types of managers are grouped into departments (or functions). A department is a group of people who work together and possess similar skills or use the same skill sets to perform their jobs. These include top managers, middle managers and first-line managers. In the succeeding paragraphs levels of managers are discussed:-…

    • 3684 Words
    • 15 Pages
    Good Essays
  • Powerful Essays

    Management

    • 5683 Words
    • 23 Pages

    Middle managers all levels of management between the first line level/top level of the organisation…

    • 5683 Words
    • 23 Pages
    Powerful Essays
  • Satisfactory Essays

    1. Conceptual skills - is the cognitive ability to see the organization as a whole system and the relationships among its parts…

    • 540 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    Managers work in an ORGANIZATION which is an consciously coordinated social unit, composed of two or more people, that functions on a relatively continuous basis o achieve a common goal or set of goals.…

    • 1289 Words
    • 6 Pages
    Good Essays
  • Good Essays

    career change. These skills are based on action such as analyze, write, persuade and manage.…

    • 365 Words
    • 2 Pages
    Good Essays
  • Satisfactory Essays

    Nobela

    • 261 Words
    • 2 Pages

    Entrepreneurs are people who begin a new business based on an innovative idea for a…

    • 261 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Why Do People Grow

    • 6037 Words
    • 25 Pages

    There are four different kinds of managers. Top managers are responsible for creating a context for change, developing attitudes of commitment and ownership, creating a positive organizational culture through words and actions, and monitoring their company’s business environments. Middle managers are responsible for planning and allocating resources, coordinating and linking groups and departments, monitoring and managing the performance of subunits and managers, and implementing the changes or strategies generated by top managers. First-line managers are responsible for managing the performance of nonmanagerial employees, teaching direct reports how to do their jobs, and making detailed schedules and operating plans based on middle management’s intermediate-range plans. Team leaders are responsible for facilitating team performance, managing external relationships, and facilitating internal team relationships.…

    • 6037 Words
    • 25 Pages
    Powerful Essays
  • Satisfactory Essays

    Organizational Behavior

    • 471 Words
    • 2 Pages

    The work responsibilities differ from one level to another. In organizations with operating units like factories manufacturing companies, first line supervisor is an important person. His/her responsibilities are to direct production workers in the making or assembling of manufactured goods. There are three levels of management, top level, middle level and first level. The middle management links the executive management and operational staff. They represent the employees upward in the organization. They also motivate and train the employees (Dawson, 1996.). Senior managers also referred to as top-level managers, envision the company’s…

    • 471 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Managers direct the activities of other people in the organization. Customarily classified as top, middle, or first-line, they supervise both operative employees and lower-level managers. First-line managers are responsible for directing the day-to-day activities of operative employees. Middle managers manage other managers and possibly some operative employees. They are responsible for translating the goals set by top management into specific details. Top managers are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational members.…

    • 489 Words
    • 2 Pages
    Good Essays
  • Powerful Essays

    • human skills: ability to work with understand and motivate other people, both individually and in groups describes human skills.…

    • 3851 Words
    • 16 Pages
    Powerful Essays
  • Good Essays

    Managerial Skills

    • 348 Words
    • 2 Pages

    Technical skills is the specific knowledge and techniques required to perform an organizational role. Skills reflect both an understanding of and a proficiency in a specialized field. A manager may have technical skills in a specialized field such as accounting, finance, computer science… etc. for example, an account payable manager must be proficient in accounting rules and procedures so that he can resolve problems and answer questions related to accounting.…

    • 348 Words
    • 2 Pages
    Good Essays
  • Good Essays

    As the world moves through the 21st Century, business is becoming more dependent upon professional managers, who can bring success to an organization. Issues such as globalization and decentralization add to the need for organization's to hire flexible managers capable of leading. A 21st century manager should possess three traits and utilize them to lead organizations: the ability to stimulate change, excellent planning capabilities, and ethics. A manager can be defined as “a person who works with and through other people by coordinating their work activities in order to achieve organisational goals” (Robbins, 2003). An organisations management hierarchy can be conventionally categorised in to three levels: the top, middle and first line levels of management. Organisational tasks are distributed among these three levels as such, that the first line managers handle the operational employees (non-managerial staff), middle managers manage the work of first-line managers and top management handles entire organisational decisions and plans. But in the present world a manager cannot be defined in a clear-cut manner. When analysing managerial work around the world, major variations can be found in the anticipated roles and required skills. This is applicable both horizontally and vertically along the organisational hierarchy. The importance placed on managers differ in rank with diverge organisational types, culture and other economical, technological, political and demographical factors.…

    • 5394 Words
    • 22 Pages
    Good Essays

Related Topics